Appendix D: Glossary
(e)In iGuard, goto Basic Settings
Q10. I'm connecting iGuard to a HUB, how do I set it to access the internet?
1.Make sure that PPPoE section in iGuard is setup to connect to your ISP, and;
2.Make sure that Dynamic DNS in iGuard is setup.
Q11. I can not access iGuard Web Manager. I have opened up all the ports.
1.Check that your Router and iGuard are not both also using EXTERNAL / WAN port 80. If it is, change one to another EXTERNAL / WAN port.
2.If you changed iGuard default HTTP port 80 to another say, port 8081. Then you will have to redirect your web browser by typing http://xxx.xxx.xxx.xxx:8081 where http://xxx.xxx.xxx.xxx is iGuard IP address.
Q12. I can access iGuard Web Manager but cannot view images when clicking ActiveX / SunJava.
Make sure that you have a UDP port 9001 opened.
Q13. There is no Port Forwarding Section in my Router.
Different Routers have different setup for this section. In general, a more advanced router will allow you to forward Internal / LAN port to an External / WAN port. You can assign an internal port number to be forwarded to a different external port number.
However, there are also Routers which can not do this. Your internal port = external port, and you are only allowed to open a range of ports. Please check with your router's manufacturer on how to open the port for your router.
Q14. I setup the Email Server (SMTP) but I can't seem to receive any emails.
Make sure that your Internet Security Software / SPAM software does not block outgoing emails.
Q15. What bandwidth is required by iGuard?
The average "Bytes of Image per Frame" is between 4Kbytes - 9Kbytes. This size is determined according to color saturation of the image captured. Therefore, the "Frame per Second" (FPS) = "Data transmission rate" (in Bytes/s) divided by "Bytes of Image per Frame" (Bytes/frame)
You can check your current FPS setting in iGuard. Network
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