Appendix D: Technical Information

Technical Support

If you need technical assistance, our Technical Support staff will be glad to assist you. You can contact us via telephone, fax or Bulletin Board System (BBS). Before calling please have the following information ready:

❏The model name and 09 part number of your Micronics product.

❏Your computer information such as CPU type, operating system, amount of installed memory and other peripherals installed in your computer.

❏Try to call from the location of your computer.

NOTE: For Return Material Authorization (RMA) purposes, please keep a copy of your product receipt.

In the United States:

 

Technical Support

(510) 661-3000

Technical Support Fax

(510) 651-6982

RMA Department

(510) 683-0428

In Europe:

 

 

France Technical Support

+33

(1) 45 16 33 96

France Technical Support Fax

+33

(1) 45 16 31 10

United Kingdom Technical Support

+44

1 256 844 899

United Kingdom Technical Support Fax

+44

1 256 54476

Germany Technical Support

+49 89 6881646

Germany Technical Support Fax

+49 89 429517

Bulletin Board System (BBS)

In the United States:

Technical Support BBS - 14400 baud rate, Parity=N, Data Bits=8, Stop Bits=1, YMODEM and ZMODEM (recommended file transfer protocols)

(510) 651-6837

In Europe:

 

 

France Technical Support BBS

+33

14 784 7057

United Kingdom Technical Support BBS

+44 1256 63373

Germany Technical Support BBS

+49

89 6881686

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M54E2 System Board Manual