BK600 User Manual
Appendix A : Troubleshooting
1.How do I verify my Smartphone Operation System version?
¾Tap “Start Î Settings Î About”.
¾You can see Smartphone OS software version here.
2.I am not able to install Bluetooth keyboard driver to my Smartphone?
¾Please ensure the connection cable is connected between computer and Smartphone.
¾Please check Microsoft “ActiveSync” software is right down on your system tray.
¾Click “Start Î ActiveSync” on your Smartphone”
¾To synchronize Smartphone and computer to ensure connection is fine. (If you did fail to connect with your computer, please check the connection between Smartphone and PC first.)
¾Follow Bluetooth keyboard user guide to repeat installation.
3.Why Smartphone has no response when I type on Bluetooth keyboard?
¾Make sure the keyboard is in the connected status by LED flash time.
¾Check the battery of mobile device is charged.
¾Check the batteries of Bluetooth keyboard have enough power by LED color.
4.Why couldn't I remove the Bluetooth keyboard driver from my device?
¾Please check if the Bluetooth keyboard still in the link mode or not. If the keyboard still connected with your device, please close the application from your device and try again.
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