Frequently Asked Questions
The descaling program was started accidently.
The descaling program cannot be canceled once the OK button has been pressed.
This is a safety measure to ensure that the machine is fully descaled. It is important for the
^Complete the descaling program (see "Descaling".)
Loud noises are heard during the descaling program.
This is not a fault.
These noises occur when water is flushed through the machine at a high pressure.
The
The coffee system needs to be descaled.
^Descaling the coffee system (see, "Descaling").
Water is being sprayed above or is running out of the top of the cappuccinatore.
The cappuccinatore and steam tube are not connected securely.
^Remove the cappuccinatore by pulling it downwards.
^Turn the connecting piece very firmly onto the steam pipe.
^Push the cappuccinatore back onto the steam and water spout from below.
Milk is dripping from the cappuccinatore even though you are through dispensing milk.
The level of milk in the milk container is higher than the cappuccinatore.
^Turn the cappuccinatore dial to the position.
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