Fault messages
If an error occurs a fault message will appear in the right display. Minor problems can be fixed without a service call.
Message | Possible fault | Solution |
Chamber empty - | The selected coffee chamber is empty. | Fill with coffee capsules. |
please refill |
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Please fill with fresh water | This is a reminder to fill the water tank |
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| with fresh water when the machine is |
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| turned on. |
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Please set the time of day | The machine was disconnected from | Set the time of day. |
| the power supply and the time of day |
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| needs to be reset. |
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Empty drip tray and clean | The drip tray is full and/or the metal | Empty and clean the drip tray. |
contacts | contact sensors on the tray are soiled. | Clean and dry the contacts. |
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Please use descaling | The capsule plate needs to be taken | Remove the capsule plate and |
funnel and close the door | out and replaced by the descaling | insert the colored funnel. |
| funnel. |
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Please insert capsule | The capsule plate or perforator are | Insert the capsule plate or |
plate | missing or the descaling funnel is still | perforator. |
| in the machine. |
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Please insert carousel | The carousel is missing or the sensor | Insert the carousel and clean |
| under the carousel tray is soiled. | the sensor with a cloth. |
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Please open the valve | Steam cannot be supplied if the steam | Press the steam lever down. |
| valve is closed. |
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Please close the valve | The steam lever is still pressed down. | Push the steam lever up. |
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Maintenance required | The perforator needs to be replaced | Turn the left jog shuttle to |
| after about 15,000 cups of coffee. | "Settings". Turn the right jog |
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| shuttle to maintenance and |
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| change the perforator (see |
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| "Common coffee system care - |
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| Maintenance"). |
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Confirm to start | The selected process is prompted to | Press the right jog shuttle. |
| start. |
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Confirm to continue | The descaling needs to be continued. | Press the right jog shuttle. |
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Empty | A coffee chamber was selected which | Allocate a type of coffee to the |
| has not been allocated to a coffee type. | chamber. |
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No. of uses until | The machine counts the number of | Descale the machine |
descaling has to be done | drinks made before descaling has to | (see "Descaling the appliance"). |
| be carried out. Once this number |
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| reaches zero, the machine locks until |
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| the descaling process has been |
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| successfully completed. |
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