Frequently asked questions
What if the light turns suddenly off?
The light turns off automatically when the machine has not been used for 10 minutes.
What if the door cannot be opened or closed?
The steam lever is not pushed up all the way.
Press the lever down and then up again all the way.
What if the time of day needs to be reset?
If the machine was unplugged or a power failure occurred.
Reset the time of day.
The preset times for turning on or off automatically are saved in the memory and do not need to be reset.
What if despite the empty drip tray a message to empty it shows up?
–The contacts are soiled.
–The drip tray is not inserted correctly.
–Clean and dry the contacts.
–Insert the drip tray correctly.
–Turn the machine off and on again with the main switch.
–If the message still appears contact Technical Service.
What if the machine does not rinse when turned on although the automatic rinsing function is set to "On"?
–If the coffee system has still a temperature of 140 °F (60 °C) or higher, the machine will not be rinsed.
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