Frequently asked questions
Problem | Possible fault | Solution |
Glasses have a | Detergent deposits. | Change detergent right |
brown or blue |
| away. |
discoloration; film |
|
|
cannot be wiped off. |
|
|
Glasses are dull and | Glasses are not dishwasher | There is no remedy. |
discolored; film | safe. The surface is | Only use dishwasher safe |
cannot be wiped off. | affected. | glasses. |
Tea or lipstick stains | The wash temperature of | Select a program with a |
have not been | the selected program was | higher wash temperature. |
completely removed. | too low. |
|
| The detergent has a low | Use a different detergent. |
| bleaching effect. |
|
Plastics are | Natural dyes e.g. from | Use more detergent (see |
discolored. | carrots, tomatoes or | "Detergent"). |
| ketchup may be the cause. | Discoloration is permanent. |
| Not enough detergent was |
|
| used to break down natural |
|
| dyes. |
|
There are rust stains | The affected items are not | There is no remedy. |
on cutlery. | corrosion resistant. | Use only dishwasher safe |
|
| cutlery. |
| No program was run after | Start the "Express" program |
| refilling salt. Salt residuals | without a load after refilling |
| got in the wash cycle. | salt (without the "Turbo" |
|
| option). |
| The salt container lid was | Reseat it making sure it |
| not screwed on properly. | screws back on correctly. |
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