840181301 ENv02.qxd:Layout 1 8/5/10 9:52 AM Page 16
Troubleshooting
PROBLEM
Cooker doesn’t turn on.
Rice is not cooked.
Rice is mushy.
Rice cooker starts to “beep” during
STEAM COOK.
PROBABLE CAUSE
•Cooker is not plugged in. Make sure rice cooker is plugged into a properly operating electrical outlet.
•Not enough water/cooking liquid. Follow package directions or see Rice Cooking Chart for more information.
•Carefully place cooking pot straight down in base. Make sure cooking pot is securely seated by rotating the pot left and right. NOTE: If cooking pot is bent or warped, it will not seat properly in base and, therefore, will not conduct heat correctly. To replace cooking pot, call the
•Too much liquid added to cooking pot. Reduce liquid.
•Cooking pot has boiled dry. Add more water and press STEAM COOK to continue steaming or press OFF.
16