Frequently asked questions
General problems with the washer
Issue | Possible cause | Solution |
The washer shakes | The four feet are not | Level the machine (see |
during the spin cycle. | resting evenly on the | "Installation |
| floor. | |
|
| washer"). |
There are unusual | There is no fault. Lapping sounds at the beginning | |
sounds coming from | and end of the pump process are normal. | |
the drain pump. |
|
|
Large residues of | The water pressure is too | – Check and clean the |
detergent remain in the | low. | filters in the water inlet |
dispenser drawer |
| hoses. |
|
| – Select the "Water plus" |
|
| Extra if desired. |
| Water softening | Clean the detergent |
| detergent additives tend | drawer. In the future add |
| to clump. | the detergent first and then |
|
| the water softener to the |
|
| compartment. |
The fabric softener is | The siphon tube is either | Clean the siphon tube, see |
not completely | incorrectly positioned or | "Cleaning and care- |
dispensed or too much | clogged. | Cleaning the detergent |
water remains in the |
| dispenser drawer". |
compartment §. |
|
|
The display shows a | A different language was | Select the desired |
foreign language. | selected under | language. The flag symbol |
| leads you to the setting. | |
|
|
|
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