Frequently asked questions
The door will not open when the "Door" button is pressed
Issue | Solution |
The washer has no power. | Insert the plug into the outlet and the circuit |
| breaker. |
Power failure | To open the drum door, see "Frequently asked |
| questions - Opening the drum door during a power |
| failure...". |
The door was not | Push the drum door on the locked side. Then press |
properly closed. | the "Door" button. |
There is still water in the | Clean the drain filter and the drain pump as |
drum and the washer | described in "Frequently asked questions - |
cannot drain it away. | Opening the drum door during a power failure...". |
As a safeguard against scalding, the drum door cannot be opened if the wash water temperature is over 55°C.
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