Frequently asked questions
Poor wash results
Issue | Possible cause | Solution |
The laundry does not | Liquid detergents do | – Use powder bleach. |
get clean with liquid | not contain bleaching | – Fill compartment jwith |
detergent. | agents. Fruit, coffee | powder bleach and use a |
| and tea stains may not | dispenser ball for the |
| be removed. | liquid detergent. |
|
| – Never put liquid |
|
| detergent and bleach |
|
| together in the same |
|
| wash compartment. |
Laundry has a gray | – Not enough | – Add more detergent to |
sticky residue. | detergent was used | laundry with grease |
| to dissolve greasy | stains or use a liquid |
| deposits in heavily | detergent. |
| soiled laundry. |
|
| – The laundry was | – Run a 140°F program |
| soiled with grease | with liquid detergent to |
| (oils, lotions). | clean the washer before |
|
| using it for laundry again. |
There is white detergent | The detergent was not | – After drying, remove |
residue on dark laundry. | completely dissolved | white residues with a |
| because of hard water. | clothes brush. |
| These residues are | – In the future, use liquid |
| difficult to remove. | detergent. |
Items with greasy | – Add a | |
soiling are not clean | detergent for the | |
after a wash program. | – Use a powder detergent for the main wash. | |
| Use detergent which is specially formulated for | |
| heavily soiled work clothes. Contact the detergent | |
| manufacturer for more information. | |
36
