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Frequently asked questions
The door will not open when the "Door" button is pressed.
Fault | Fix |
The washer is not hooked | Insert the plug into the outlet. |
up to electricity. |
|
The washer is not turned | Turn on the washer using the "On/Off" button. |
on. |
|
The child safety lock is | Deactivate the child safety lock as described in |
activated. | "Locking the washer." |
The electronic lock func- | Deactivate the electronic safety lock as described |
tion is activated. | in "Locking the washer." |
The door was not closed | Push on the drum door and at the same time press |
correctly. | the "Door" button. |
There is still water in the | Clean the lint trap and the drain pump. |
drum and the washer can | See "Washer care". |
not drain it out. |
|
The "hold" spin speed | Select a spin speed to continue the program. Once |
was selected. | the program ends you will be able to open the |
| door. |
The "no spin" speed was | Turn the program selector to "Drain/Spin". Select a |
selected. | spin speed and press "START". Once the program |
| ends you will be able to open the door. |
To protect from scalding the drum door can not be opened if the wash water temperature is over 55°C.
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