Problem solving guide

The drum door does not open when you press the Door button

Possible cause

Remedy

The machine is not

Insert the plug in the socket and switch on and / or

connected to the

switch the machine on with the I-On/0-Offbutton.

electricity supply and / or

 

is not switched on.

 

Power cut.

Open the drum door as described in "Opening the

 

drum door in the event of a blocked drain outlet

 

and/or power failure".

The door was not correctly

Press hard against the lock side of the drum door

engaged.

and then press the Door button.

There is still water in the

Clean the drain filter and the drain pump as

drum and the machine is

described in the next section.

unable to drain.

 

For safety reasons the drum door cannot be opened if the suds temperature is higher than 55°C.

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Image 39
Miele W 3364 WPS operating instructions Drum door does not open when you press the Door button