Problem solving guide
General problems
Problem | Possible cause | Remedy |
The machine shakes | The machine feet are | Level the machine (see |
during the spin cycle. | not level. | "Installation"). |
The pump makes | This is not a fault! These noises occur at the end of | |
strange noises. | a pump sequence as a normal part of the operation. | |
Large amounts of | The water pressure is | – Clean the filter in the |
detergent residue remain | too low. | water inlet. |
in the detergent |
| – It may be useful to select |
dispenser drawer. |
| the Water plus option. |
| Powder detergent | In future, add washing |
| used in conjunction | powder into the dispenser |
| with water softeners | drawer first, and then add |
| tends to become | the water softener. |
| sticky. |
|
Fabric conditioner is not | The siphon tube is not | Clean the siphon, (see |
completely dispensed or | correctly positioned or | "Cleaning and care - |
too much water remains | is clogged up. | Cleaning the detergent |
in the § compartment. |
| dispenser drawer"). |
The laundry has not | The spin speed | Select a higher spin speed |
been spun satisfactorily. | selected was too low. | next time. |
When laundry is dry it | Too vigorous wash | Programme in gentle action |
feels hard to the touch. | action. | and more water. |
| Not enough detergent | Increase detergent dose to |
| used. | prevent limescale build up |
|
| in laundry. |
| No fabric conditioner | Use fabric conditioner in |
| used. | last rinse. |
|
|
|
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