Unified Voice Messaging and Embedded Voice Mail User Guide
Message Features
The following are mailbox message features.
Listening to Messages
To listen to messages:
1.Access your mailbox as described on page 5.
2.Do one of the following:
•Press 1 to listen to new messages.
•Press 3 to listen to saved messages.
3.While you are listening to a voice message, you can use the following options:
•Press # to skip to the end of the recording.
•Press 1 to rewind three seconds and replay the message.
•Press 2 to pause. Press # to continue.
•Press 3 to skip ahead three seconds.
•Press 4 to lower the volume.
•Press 5 to play the message envelope.
•Press 6 to raise the volume.
•Press 7 to save the new message in your mailbox.
•Press 9 to delete the message.1
After listening to a message, you have the following options:
•Press 1 to replay the message from the beginning.
•Press 2 to reply to the message. Then do one of the following:
•Press 1 to leave a voice message for the subscriber (you cannot leave messages for outside callers).
•Press 2 to place a return call. If the number is available, your call is transferred to the caller’s extension or telephone number.
•Press 3 to forward a copy of the message to another subscriber. If you want to include an introduction, press 1. Otherwise, press # to forward the message without additional comments.
•Press 4 to listen to the previous message.
•Press 5 to play the introductory message envelope. See “Changing the Message Envelope” on page 13 for more information.
•Press 6 to listen to the next message.
•Press 7 to save the new message in your mailbox.
1.If the “Swap 7 and 9” feature is enabled, you must press 7 instead of 9 to delete messages. For more information, see page 11.
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