Voice Mail Directory

Voice Mail Directory

Subscribers or non-subscribers can use dialpad buttons to search for directory names.

When one to 10 matches are located, you can browse the list of returned names. The Directory lists are circular. That is, when the end of the list is reached, the next name played is the first name in the Directory. When the correct name is played, press # to select it.

If the system locates more than 10 matches, you can either browse the list using the options mentioned above, or filter the list by responding to the filtering questions generated by the system. Based on your responses, the system filters the list to include first or last name matches only. If the system cannot locate an exact match, it returns the closest match found.

To use the dialpad buttons to spell a name:

When prompted, press the appropriate dialpad buttons to spell the name. The number of times a button is pressed determines which character is entered, as shown in the following table.

Number of Times Button is Pressed

Button

1

2

3

4

5

 

 

 

 

 

 

1

-

&

(

)

1

 

 

 

 

 

 

2

A

B

C

2

 

 

 

 

 

 

3

D

E

F

!

3

 

 

 

 

 

 

4

G

H

I

*

4

 

 

 

 

 

 

5

J

K

L

#

5

 

 

 

 

 

 

6

M

N

O

ñ

6

 

 

 

 

 

 

7

P

Q

R

S

7

 

 

 

 

 

 

8

T

U

V

?

8

 

 

 

 

 

 

9

W

X

Y

Z

9

 

 

 

 

 

 

0

@

:

.

,

0

 

 

 

 

 

 

To search the Directory:

1.Dial the voice mail number.

2.Press #.

3.Press the appropriate dialpad buttons to spell the name of the person (see the table on page 15).

If 10 or fewer matches are found, you have the following options:

Press # to accept the name that is played.

15

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Mitel mitel 5000 communication platform manual Voice Mail Directory, To use the dialpad buttons to spell a name