Unified Voice Messaging and Embedded Voice Mail User Guide

Mailbox Setup

You must initialize your voice mail account before you can use voice mail features. If necessary, contact your voice mail administrator for the voice mail extension number and passcode.

To set up your voice mail account:

1.Dial the voice mail extension number. You hear the Main menu.

2.During or after the greeting, press * to identify yourself as a subscriber.

3.Enter your mailbox number.

4.Enter the default passcode (usually your mailbox number).

5.Do one of the following:

If you want to use a passcode, enter a new passcode using digits 0 to 9 (up to 12 digits), and then press #. The messaging system plays back your passcode.

If you do not want to use a passcode, press #.

6.Press # to accept the entry, or press 3 to erase and re-enter your passcode. After accepting the new passcode, the system prompts you to record your directory name.

7.After the tone, record your first and last names for the directory. When prompted, select one of the following options:

Press # to accept the name.

Press 1 to replay the recorded name.

Press 2 to add to your name.

Press 3 to erase and rerecord your name.

After recording your name, the system plays a message that introduces you to voice mail features. To skip the introduction, press #.

Recording Your Directory Name

Your directory name is used to identify you in the voice mail directory and to verify your mailbox number when messages are addressed to you. You can change your directory name at any time.

To record your directory name:

1.Access your mailbox as described on page 5.

2.Press 4 to select the Personal Options Menu.

3.Press 2. Your recorded name is played.

4.Do one of the following:

Press # to accept your recorded name.

Press 1 to replay your recorded name.

Press 2 to add to your name.

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Mitel 5000 Mailbox Setup, Recording Your Directory Name, To set up your voice mail account, To record your directory name