Unified Voice Messaging and Embedded Voice Mail User Guide

Voice Mail Flowchart

In most menus, you can press * to return to the previous menu, or press # to accept the option.

Mailbox Access

1. Dial the voice mail extension number.

2.Press *, and then enter your

mailbox number.

3.Enter your passcode, and then press #.

Subscriber Mailbox Menu

“New” Message

1

“Record”

 

2

“Saved”

 

3

“Personal” Options

 

4

Message “Options”

 

5

Recording Options

While recording the msg:

Pause

 

2

 

“Continue”

 

 

 

 

#

 

“Erase”

 

 

 

 

3

 

After recording:

 

 

 

“Replay”

 

 

 

 

1

 

“Append”

 

 

 

 

2

 

Erase,” rerecord

 

 

 

 

3

 

“Copy”

 

 

 

 

4

 

Delivery “Options”

 

 

 

 

9

 

 

 

 

 

 

 

 

 

Delivery Options

 

“Private”

 

 

 

 

1

 

“Certified”

 

 

 

 

2

 

“Priority”

 

 

 

 

3

 

“Send”

 

 

 

 

#

 

Send and Exit

Hang Up

 

 

 

 

 

Personal Options

Record “Greeting”

 

 

 

 

 

 

 

 

 

 

 

1

 

“Primary” Greeting

 

 

 

 

 

 

 

1

 

 

 

 

 

 

“Alternate” Greeting

 

 

 

 

 

 

 

2

 

 

 

 

 

 

“System” Greeting

 

 

 

 

 

 

 

3

 

 

 

 

 

 

Record Directory “Name”

 

 

 

2

 

Rec./Chg. “Password”

 

 

 

 

 

 

 

 

 

 

 

3

 

Chg. “Envelope” Settings

 

 

 

4

 

“Time, Date”

 

 

 

 

 

 

 

1

 

 

 

 

 

 

Message “Source”

 

 

 

 

 

 

 

2

 

 

 

 

 

 

Length/Subj./Pages

 

 

 

 

 

 

 

3

 

 

 

 

 

 

“All Options”

 

 

 

 

 

 

 

4

 

 

 

 

 

 

“None”

 

 

 

 

 

 

 

5

 

 

 

 

 

 

“Remote” Messaging

 

 

 

 

 

 

 

 

 

 

 

5

 

“Primary” Cascade

 

 

 

 

 

 

 

1

 

 

 

 

 

 

“Alternate” Cascade

 

 

 

 

 

 

 

2

 

 

 

 

 

 

“More” Options

 

 

 

 

 

 

 

 

 

 

 

9

 

Fax “Number”

 

 

 

 

 

 

 

1

 

 

 

 

 

 

Message “Order”

 

 

 

 

 

 

 

2

 

 

 

 

 

 

“Swap” 7 and 9

 

 

 

 

 

 

 

3

 

 

 

 

 

 

“Transfer” Method

 

 

 

 

 

 

 

5

 

 

 

 

 

 

 

 

 

 

 

 

Message Order

 

 

 

 

 

 

 

“New” Messages

 

 

 

 

 

 

 

 

 

 

1

 

“Saved” Messages

 

 

 

 

 

 

 

 

 

 

2

 

First In/First Out

 

 

 

 

 

 

 

 

 

1

 

 

 

 

 

 

Last In/First Out

 

 

 

 

 

 

 

 

 

2

 

 

 

 

 

 

Transfer Method

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“Unannounced”

 

 

 

 

 

 

 

 

 

 

 

1

 

“Screened”

 

 

 

 

 

 

 

 

 

 

 

2

 

“Announce” Only

 

 

 

 

 

 

 

 

 

 

 

3

 

Message Options

 

 

 

Cancel “Unheard” Msgs.

 

 

 

 

 

1

 

“Recover”Del. Msgs.

 

 

 

 

 

 

 

 

 

 

 

2

 

“Voice Mail”

 

 

 

 

 

 

 

 

 

 

 

1

 

 

 

 

 

 

Accessing Messages

While message is playing:

“Back Up”

 

 

1

“Pause”

 

 

 

 

 

2

Move “Forward”

 

 

 

 

 

3

“Lower” Volume

 

 

 

 

 

4

Play “Envelope”

 

 

 

 

 

5

“Higher” Volume

 

 

 

 

 

6

“Save” Message

 

 

 

 

 

7

“Delete” Message

 

 

 

 

 

9

“Skip” to End

 

 

 

 

 

#

After the message:

 

 

 

“Replay” Message

 

 

 

 

 

1

“Reply” to Message

 

 

 

 

 

2

“VoiceMail”Msg.

 

 

 

1

 

 

“Call Back”

 

 

 

2

 

 

“Forward” a Copy

 

 

 

 

3

Go to “Previous” Message

4

Play “Envelope”

 

5

Go to “Next” Message

 

6

“Save” Message

 

7

“Delete Message”

 

9

Remote Messaging

Program Cascade “Level” 1 Enter cascade level, then:

“Change”

1

 

 

“Personal” #

 

 

 

2

 

 

“Pager” #

 

 

 

3

 

 

Enter “Time” of Day

 

 

 

 

2

Set “Days” of Week

 

 

 

 

3

“Weekdays”

 

 

 

1

 

 

All “Days”

 

 

 

2

 

 

Individual “Day” 1–7

 

 

 

3

 

 

Select Msg. “Category”

 

 

 

 

4

“All Messages”

 

 

 

1

 

 

“Priority” Messages

 

 

 

2

 

 

18

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Mitel mitel 5000 communication platform manual Voice Mail Flowchart, Mailbox Access