Exclusive Hold, Toretrieve a call from hold | Mitel 5140 specs

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Exclusive Hold

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PROGRAMMING

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OPERATION

Using Exclusive Hold if you do NOT have dedicated DSS/BLF or LINE keys

Toplace a call on hold to make an enquiry call or answer another call:

Toretrieve a call from hold:

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Using Exclusive Hold if you do HAVE dedicated DSS/BLF or LINE keys

Toplace a call on hold to make an enquiry call or answer another call:

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Toretrieve a call from hold:

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Image 23

$Mitel 5140 manual Exclusive Hold, 3URJUDPWKH&/86,9+2/NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ, Toretrieve a call from hold$

Contents

5140 +4025% Contents Administrator Features Feature Access Codes $SSOLDQFHWKDWUXQVRQD3 EURZVLQJGLUHFWRU\PDQDJHPHQWDQGYLVXDOYRLFHPDLO Ringer Control IP Appliance FeaturesTips for your Comfort and Safety Language Change Handset, Headset and Speakerphone VolumeDisplay Contrast Control Quick Key Programming Hold Make a CallAnswer a Call End a Call $FFHVVDOLQHDQGGLDOWKHHWHUQDOQXPEHU Account CodesAllocating an Account Code to an Outgoing Call 3UHVVWKH$&&2817&2NH\ Allocating an Account Code to a Call in Progress Alarm CallsTo set up an Alarm Call from your extension Tocancel an Alarm Call Toanswer external calls Answer External CallAnswer Next Call 3UHVVWKH$XWR$QVZHUNH\ Auto Answer3URJUDPDQ$XWR$QVZHUNH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Toactivate/deactivate Auto Answer Incoming Calls Automatic HoldOutgoing Calls Rxduhqrzfrqqhfwhgwrwkhsdunhgfdoo Broker’s Call ShuttleCall Park LDOWKH&DOO3DUN3LFNXSIHDWXUHDFFHVVFRGH Call Park Pick-up Call Status Information 3UHVVWKH6725NH\DVVRFLDWHGZLWKWKHIODVKLQJLFRQ Call Store3URJUDP6725NH\VDVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Toretrieve a call 3UHVVWKHIODVKLQJ&$//625NH\ Calls For2SHUDWLRQIRUPRUHLQIRUPDWLRQ Toanswer a call diverted from another extension To answer a call that is ringing at another extension Directed Call Pick-up To activate Follow Me I’m Here from a remote extension Diverting R1RWLVWXUELVGLVSOD\HGRQ\RXUHWHQVLRQ To cancel diversionDo Not Disturb DND Toactivate Do Not Disturb 7KH&/86,9+2/NH\LFRQIODVKHVZLWKKHOGFDGHQFH Exclusive Hold3URJUDPWKH&/86,9+2/NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Toretrieve a call from hold Rxkhdudvkruwexuvwriwrqh Extension PagingZKHUHLVWKHHWHQVLRQQXPEHU\RXKDYHSDJHG External Call Waiting Tone To enable Call Waiting toneTo disable Call Waiting tone Extension Status Announcement 3URJUDPD751$/,957NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ External Divert ISURJUDPPHG5$LVGLVSOD\HGDORQJZLWKDWDUJHWHWHUQDOQXPEHU Diverting your calls using SettingsDiverting your calls using a programmed key Diverting your calls using the feature access code 3UHVVWKH&KDQJHFRPPDQGNH\ 3UHVVWKH7XUQ2IIFRPPDQGNH\ CancellingTo cancel External Diverting using Settings $LVGLVSOD\HGZLWKWKHHWHUQDOQXPEHUDQGDQDVWHULVN Follow Me ISURJUDPPHG2//20LVGLVSOD\HGDORQJZLWKDWDUJHWHWHQVLRQQXPEHU Setting up Follow Me using the Settings keySetting up Follow Me using a programmed key Setting up Follow Me using the feature access code 7KLVFDQFHOVGLYHUWLQJDWWKHUHPRWHHWHQVLRQLISUHYLRXVO\HQDEOHG Cancelling Follow Me from your usual extensionCancelling Follow Me from the remote extension Enabling Follow Me Enabling Cancelling from the remote extensionCancelling from your usual extension Follow Me I’m Here To activate your extension’s loudspeaker during a call Group Call Pick-upGroup Listen Rxduhfrqqhfwhgwrwkhfdoohuriwkhulqjlqjhwhqvlrq Handsfree Operation Toanswer a call Toset up your extension for handsfree pagingHandsfree Paging Headset Operation After intruding into a conversation IntrudeIntruding on an Established Conversation Speaking to Party a only 7KHGXUDWLRQRIWKHODVWFDOOLVGLVSOD\HGLQKRXUVPLQXWHVDQGVHFRQGV Last Call Duration DisplaySpeaking to Party B only Withdrawing from an intrusion To display a list of the last ten incoming calls Last Number RedialList of Calls Toredial the last external number To make an announcement via the loudspeaker system Loudspeaker PagingDqdqqrxqfhphqw 3UHVVWKH&$//625NH\DVVRFLDWHGZLWKWKH0DQDJHUVHWHQVLRQ Manager/Secretary Absent/Present Operation$OOFDOOVDUHUHURXWHGWRWKH6\VWHP%DFNVWRSHWHQVLRQ Totoggle the Absent/Present state of a Manager’s extension Responding to a Message Waiting Indication Message WaitingLeaving a Message Waiting Indication KLOVWOLVWHQLQJWRULQJLQJRUEXV\WRQHSUHVV0HVVDJH LDOWKH&DQFHO0HVVDJHIHDWXUHDFFHVVFRGH Cancelling a Message Waiting Indication3UHVVWKH&$1&/066$*NH\ To turn Messaging off Messaging5HSHDWHGSUHVVHVRIWKLVNH\VWHSVWKURXJKWKHDYDLODEOHGLVSOD\V To turn Messaging on RXKHDUULQJLQJWRQHDQGDQLQGLFDWLRQRIWKHV\VWHPDQVZHULQJ Night ServiceMF Multi-Frequency Tone Dialling To activate/deactivate MF tones 3URJUDPD1,*+76593,&.83NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Night Service Pick-up LDO\RXU3,1FRGH PIN Codes3URJUDPWKH3,1&2NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ To lock your extension LDOWKHHWHQVLRQQXPEHURIWKHVHFRQGUHPRWHSDUW\ Recall on Lines3URJUDPD5&$//NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ KLOVWLQFRQYHUVDWLRQZLWKWKHILUVWFDOOHGSDUW\DWWKHUHPRWHVLWH To dial a number stored in the Redial List Redial List3URJUDPD5,$/3$NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ To store the last externally-dialled number 3UHVVWKH567$%/,6+NH\ Re-establish7KLVIHDWXUHVKRXOGEHUHDGLQFRQMXQFWLRQZLWK5HYHUWHG&DOOV 3URJUDPD567$%/,6+NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Vxffhvvixodfwlydwlrq Ringback when FreeReverted Calls Toresume normal operation Ringer On/OffSelective Ringer Toturn the Ringer off To identify a saved Personal Speed Dial number Speech Synthesis3URJUDPWKH6670617+6,6NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ To activate speech synthesis Toplace a call on System Hold Todial an external call using a System Speed Call numberSystem Hold System Speed Call Numbers 7KHWLPHDQGGDWHDUHDQQRXQFHG Three-Party ConferenceTime and Date Announcement 7KHRWKHUSDUWLHVLQWKHFRQIHUHQFHUHPDLQFRQQHFWHG 7KHFDOOLVFOHDUHGRXKHDUGLDOWRQH Administrator External ListenWho Am I? 7KHIROORZLQJPHVVDJHLVGLVSOD\HG7+,6,67 7KHWLPHGLVSOD\HGLVUHSODFHGE\121 Administrator Remote Alarm CallsQwhuwkhuhtxluhgwlphxvlqjwkhkrxuforfn 3UHVVWKH6HWFRPPDQGNH\ 3UHVVWKH&DQFHOFRPPDQGNH\ 3UHVVWKH$8720$7,&1,*+7659,&NH\ Toinvoke Night Service 1 or 2 modeToinvoke Automatic Night Service mode 3URJUDPD1,*+7659,&RUNH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ To add an entry to the System Directory PhonebookControlling the System Directory Adding an Entry Deleting an Entry Using the System DirectoryEditing an Entry Dialling from the System Directory Redial List Time and Date Change To search the directory To access the Personal DirectoryVisually Impaired Operator VIO Personal Directory Call Logs Corporate Directory Bookmarks Online ServicesSpeed Dials Tolaunch TFI Mitel Networks IrDA ModuleSpeech Recognition To launch Dbab About the Voice Mail main screen To set up your mailboxTo access your mailbox or other mailboxes on the system To access your mailbox whilst on a call Whilst listening to a Message you can press Sorting MessagesPlaying messages To play messages To reply to a message Making and Replying to MessagesRecording Options Delivery Options To record a memo to yourself Recording MemosCreating Distribution Lists Addressing Options To change your greetings, name or passcode Changing your Greetings, Name and Passcode 7LPH&KDQJH DWH&KDQJH 9LVXDOO\,PSDLUHG2SHUDWRU9,2 WHQVLRQ3DJLQJ WHUQDO&DOODLWLQJ 5HPRWH&DOORUZDUG Dqfholyhuw5HFDOORQ/LQHV 6SHHFK6\QWKHVLV 7LPHDQGDWH$QQRXQFHPHQW