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CALL BASICS

Make a Call

 ,IQHFHVVDU\SUHVV3+21(9,(:WRH[LWWKHFXUUHQWDSSOLFDWLRQ
3UHVVWKHTXLFNNH\DVVRFLDWHGZLWKWKHSDUW\\RXZDQWWRFDOO
'LDOWKHQXPEHUXVLQJWKHGLDOSDGNH\V
 &RQWLQXHWKHFDOOXVLQJWKHVSHDNHUSKRQHRUOLIWWKHKDQGVHW

Answer a Call

'RRQHRIWKHIROORZLQJ
/LIWWKHKDQGVHWRUSUHVV+$1'6)5((
7KHFXUUHQWDSSOLFDWLRQZLOOUHPDLQRSHQ
3UHVV3+21(9,(:WRH[LWWKHFXUUHQWDSSOLFDWLRQDQGWKHQOLIWWKHKDQGVHWRUSUHVV
+$1'6)5((
3UHVVLQJ3+21(9,(:ZLOODOORZ\RXWRVHHWKHFDOOHULQIRUPDWLRQ

End a Call

'RRQHRIWKHIROORZLQJ
7RHQGDKDQGVIUHHFDOOSUHVVWKH&DQFHOFRPPDQGNH\WZLFH
7RHQGDKDQGVHWFDOOUHSODFHWKHKDQGVHW

Hold

To place a call on Hold:
3UHVV+ROG
,IWKHFDOOSODFHGRQKROGKDVD'66%/)RU/,1(NH\LWVLFRQIODVKHVZLWKKHOGFDGHQFHDQG\RX
KHDUGLDOWRQH
,IWKHFDOOKDVQRDVVRFLDWHGNH\LWLVKHOGXQGHUWKH3ULPH/LQHFRPPDQGNH\<RXKHDUGLDO
WRQH
To retrieve a held call:
:KLOVW\RXUH[WHQVLRQLVLGOHSUHVVWKH3ULPH/LQH FRPPQDGNH\RULIWKHFDOOKDVDQDVVRFLDWHG
'66%/)RU/,1(NH\SUHVVWKLVNH\
<RXDUHUHFRQQHFWHGWRWKHKHOGSDUW\
To retrieve a call from Hold at another extension:
3UHVVWKHIODVKLQJ/,1(NH\

'LDODQGWKHQXPEHURIWKHH[WHQVLRQWKDWSODFHGWKHF DOORQ+ROG

Transfer

To Transfer an active call:
 3UHVV7UDQV&RQIFRPPDQGNH\
 'LDOWKHQXPEHURIWKHQH[WSDUW\
 'RRQHRIWKHIROORZLQJ
7RFRPSOHWHWKHWUDQVIHUKDQJXSRUSUHVVWKH&DQFHOFRPPDQGNH\
7RDQQRXQFHWKHWUDQVIHUZDLWIRUDQDQVZHUFRQVXOWDQGWKHQKDQJXS