Make a Call, Answer a Call, End a Call, Hold, Transfer | Mitel 5140

CALL BASICS

Make a Call

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Answer a Call

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End a Call

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Hold

Toplace a call on Hold:

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Toretrieve a held call:

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Toretrieve a call from Hold at another extension:

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Transfer

To Transfer an active call:

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Image 9

Mitel 5140 manual Make a Call, Answer a Call, End a Call, Hold, Transfer

Contents

5140 +4025% Contents Administrator Features Feature Access Codes $SSOLDQFHWKDWUXQVRQD3 EURZVLQJGLUHFWRU\PDQDJHPHQWDQGYLVXDOYRLFHPDLO IP Appliance Features Tips for your Comfort and SafetyRinger Control Display Contrast Control Handset, Headset and Speakerphone VolumeQuick Key Programming Language Change Answer a Call Make a CallEnd a Call Hold Allocating an Account Code to an Outgoing Call Account Codes3UHVVWKH$&&2817&2NH\ $FFHVVDOLQHDQGGLDOWKHHWHUQDOQXPEHU To set up an Alarm Call from your extension Alarm CallsTocancel an Alarm Call Allocating an Account Code to a Call in Progress Answer External Call Answer Next CallToanswer external calls 3URJUDPDQ$XWR$QVZHUNH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Auto AnswerToactivate/deactivate Auto Answer 3UHVVWKH$XWR$QVZHUNH\ Automatic Hold Outgoing CallsIncoming Calls Broker’s Call Shuttle Call ParkRxduhqrzfrqqhfwhgwrwkhsdunhgfdoo LDOWKH&DOO3DUN3LFNXSIHDWXUHDFFHVVFRGH Call Park Pick-up Call Status Information 3URJUDP6725NH\VDVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Call StoreToretrieve a call 3UHVVWKH6725NH\DVVRFLDWHGZLWKWKHIODVKLQJLFRQ 2SHUDWLRQIRUPRUHLQIRUPDWLRQ Calls ForToanswer a call diverted from another extension 3UHVVWKHIODVKLQJ&$//625NH\ To answer a call that is ringing at another extension Directed Call Pick-up To activate Follow Me I’m Here from a remote extension Diverting Do Not Disturb DND To cancel diversionToactivate Do Not Disturb R1RWLVWXUELVGLVSOD\HGRQ\RXUHWHQVLRQ 3URJUDPWKH&/86,9+2/NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Exclusive HoldToretrieve a call from hold 7KH&/86,9+2/NH\LFRQIODVKHVZLWKKHOGFDGHQFH Extension Paging ZKHUHLVWKHHWHQVLRQQXPEHU\RXKDYHSDJHGRxkhdudvkruwexuvwriwrqh To disable Call Waiting tone To enable Call Waiting toneExtension Status Announcement External Call Waiting Tone 3URJUDPD751$/,957NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ External Divert Diverting your calls using a programmed key Diverting your calls using SettingsDiverting your calls using the feature access code ISURJUDPPHG5$LVGLVSOD\HGDORQJZLWKDWDUJHWHWHUQDOQXPEHU To cancel External Diverting using Settings Cancelling$LVGLVSOD\HGZLWKWKHHWHUQDOQXPEHUDQGDQDVWHULVN 3UHVVWKH&KDQJHFRPPDQGNH\ 3UHVVWKH7XUQ2IIFRPPDQGNH\ Follow Me Setting up Follow Me using a programmed key Setting up Follow Me using the Settings keySetting up Follow Me using the feature access code ISURJUDPPHG2//20LVGLVSOD\HGDORQJZLWKDWDUJHWHWHQVLRQQXPEHU Cancelling Follow Me from the remote extension Cancelling Follow Me from your usual extensionEnabling Follow Me 7KLVFDQFHOVGLYHUWLQJDWWKHUHPRWHHWHQVLRQLISUHYLRXVO\HQDEOHG Cancelling from your usual extension Cancelling from the remote extensionFollow Me I’m Here Enabling Group Listen Group Call Pick-upRxduhfrqqhfwhgwrwkhfdoohuriwkhulqjlqjhwhqvlrq To activate your extension’s loudspeaker during a call Handsfree Operation Handsfree Paging Toset up your extension for handsfree pagingHeadset Operation Toanswer a call Intruding on an Established Conversation IntrudeSpeaking to Party a only After intruding into a conversation Speaking to Party B only Last Call Duration DisplayWithdrawing from an intrusion 7KHGXUDWLRQRIWKHODVWFDOOLVGLVSOD\HGLQKRXUVPLQXWHVDQGVHFRQGV List of Calls Last Number RedialToredial the last external number To display a list of the last ten incoming calls Loudspeaker Paging DqdqqrxqfhphqwTo make an announcement via the loudspeaker system $OOFDOOVDUHUHURXWHGWRWKH6\VWHP%DFNVWRSHWHQVLRQ Manager/Secretary Absent/Present OperationTotoggle the Absent/Present state of a Manager’s extension 3UHVVWKH&$//625NH\DVVRFLDWHGZLWKWKH0DQDJHUVHWHQVLRQ Leaving a Message Waiting Indication Message WaitingKLOVWOLVWHQLQJWRULQJLQJRUEXV\WRQHSUHVV0HVVDJH Responding to a Message Waiting Indication Cancelling a Message Waiting Indication 3UHVVWKH&$1&/066$*NH\LDOWKH&DQFHO0HVVDJHIHDWXUHDFFHVVFRGH 5HSHDWHGSUHVVHVRIWKLVNH\VWHSVWKURXJKWKHDYDLODEOHGLVSOD\V MessagingTo turn Messaging on To turn Messaging off MF Multi-Frequency Tone Dialling Night ServiceTo activate/deactivate MF tones RXKHDUULQJLQJWRQHDQGDQLQGLFDWLRQRIWKHV\VWHPDQVZHULQJ 3URJUDPD1,*+76593,&.83NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Night Service Pick-up 3URJUDPWKH3,1&2NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ PIN CodesTo lock your extension LDO\RXU3,1FRGH 3URJUDPD5&$//NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Recall on LinesKLOVWLQFRQYHUVDWLRQZLWKWKHILUVWFDOOHGSDUW\DWWKHUHPRWHVLWH LDOWKHHWHQVLRQQXPEHURIWKHVHFRQGUHPRWHSDUW\ 3URJUDPD5,$/3$NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Redial ListTo store the last externally-dialled number To dial a number stored in the Redial List 7KLVIHDWXUHVKRXOGEHUHDGLQFRQMXQFWLRQZLWK5HYHUWHG&DOOV Re-establish3URJUDPD567$%/,6+NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ 3UHVVWKH567$%/,6+NH\ Ringback when Free Reverted CallsVxffhvvixodfwlydwlrq Selective Ringer Ringer On/OffToturn the Ringer off Toresume normal operation 3URJUDPWKH6670617+6,6NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ Speech SynthesisTo activate speech synthesis To identify a saved Personal Speed Dial number System Hold Todial an external call using a System Speed Call numberSystem Speed Call Numbers Toplace a call on System Hold Time and Date Announcement Three-Party Conference7KHRWKHUSDUWLHVLQWKHFRQIHUHQFHUHPDLQFRQQHFWHG 7KHWLPHDQGGDWHDUHDQQRXQFHG Who Am I? Administrator External Listen7KHIROORZLQJPHVVDJHLVGLVSOD\HG7+,6,67 7KHFDOOLVFOHDUHGRXKHDUGLDOWRQH Qwhuwkhuhtxluhgwlphxvlqjwkhkrxuforfn 3UHVVWKH6HWFRPPDQGNH\ Administrator Remote Alarm Calls3UHVVWKH&DQFHOFRPPDQGNH\ 7KHWLPHGLVSOD\HGLVUHSODFHGE\121 Toinvoke Automatic Night Service mode Toinvoke Night Service 1 or 2 mode3URJUDPD1,*+7659,&RUNH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ 3UHVVWKH$8720$7,&1,*+7659,&NH\ Controlling the System Directory PhonebookAdding an Entry To add an entry to the System Directory Editing an Entry Using the System DirectoryDialling from the System Directory Deleting an Entry Redial List Time and Date Change Visually Impaired Operator VIO To access the Personal DirectoryPersonal Directory To search the directory Call Logs Corporate Directory Online Services Speed DialsBookmarks Speech Recognition Mitel Networks IrDA ModuleTo launch Dbab Tolaunch TFI To access your mailbox or other mailboxes on the system To set up your mailboxTo access your mailbox whilst on a call About the Voice Mail main screen Playing messages Sorting MessagesTo play messages Whilst listening to a Message you can press Recording Options Making and Replying to MessagesDelivery Options To reply to a message Creating Distribution Lists Recording MemosAddressing Options To record a memo to yourself To change your greetings, name or passcode Changing your Greetings, Name and Passcode WHQVLRQ3DJLQJ WHUQDO&DOODLWLQJ 5HPRWH&DOORUZDUG Dqfholyhuw 5HFDOORQ/LQHV 6SHHFK6\QWKHVLV 7LPHDQGDWH$QQRXQFHPHQW7LPH&KDQJH DWH&KDQJH 9LVXDOO\,PSDLUHG2SHUDWRU9,2