

Ringback when Free
,I\RXKHDUEXV\WRQHZKHQ\RXFDOODQH[WHQVLRQRUWU\WRDFFHVVDOLQHXVHWKLVIHDWXUHWRKDYHWKH
V\VWHPFDOO\RXZKHQWKHH[WHQVLRQRUOLQHEHFRPHVDYDLODEOH
<RXUH[WHQVLRQVWDUWVULQJLQJZKHQWKHFDOOHGH[WHQVLRQRUOLQHEHFRPHVDYDLODEOHDQGDXWRPDWLFDOO \
UHGLDOVWKHRWKHUH[WHQVLRQRUDFFHVVHVWKHOLQHZKHQ\RXDQVZHUWKHFDOOEDFN
1RWHV
 &DOOEDFNVRQOLQHVRQO\DSSO\ZKHQWKHOLQHLVLQXVHDQGQRWZKHQWKHFDOOHGS DUW\LVEXV\
 <RXU$GPLQLVWUDWRUFDQVHWXSWKHV\VWHPVRWKDWDVLQJOHGLJLWFDQEHXVHGLQVWHDGRI
SURJUDPPLQJD&$//%$&.NH\&RQWDFW\RXU$GPLQLVWUDWRUIRUDOLVWRIV LQJOHGL
J
LWDFFHVVFRGHV
PROGRAMMING
3URJUDPWKH&$//%$&.NH\DVGHVFULEHGXQGHU4XLFN.H\3URJUDPPLQJ
OPERATION
To place a callback on a busy extension or line:
:KLOVWOLVWHQLQJWREXV\WRQHSUHVVWKH&$//%$&.NH\RUGLDOWKHVLQJOHGLJLWDFFHVVFRGH
V\VWHPGHIDXOW
$QLFRQGLVSOD\VQH[WWRWKH&$//%$&.NH
\
LI
S
UR
J
UDPPHG
DQGGLDOWRQHLVUHWXUQHGWRLQGLFDWH
VXFFHVVIXODFWLYDWLRQ
When the target extension or line becomes available:
 <RXUH[WHQVLRQULQJVDQGWKHLFRQQH[WWRWKH&$//%$&.NH\LISURJUDPPHGDQG\RXU3 ULPH
/LQHNH\IODVK$PHVVDJHVLPLODUWRWKHIROORZLQJLVGLVSOD\HG(;7[[[[&$//%$&. 
 /LIW\RXUKDQGVHWWRWDNHWKHFDOORUSUHVVWKH3ULPH/LQHNH\
,I\RXKDGSODFHGWKHFDOOEDFNRQDQH[WHQVLRQ\RXKHDUULQJLQJWRQHLISODFHGRQDOLQH\RXKHDU
GLDOWRQH
1RWH,I\RXGRQRWUHVSRQGWRWKHFDOOEDFNZLWKLQVHFRQGVRU\ RXREWDLQDFFHVVWRWKHUHTXLUHG
H[WHQVLRQRUOLQHEHIRUHWKHFDOOEDFNPDWXUHV\RXUUHTXHVWLVFDQFHOOHG
To cancel a callback:
:KLOVW\RXUH[WHQVLRQLVLGOHSUHVVWKH&$//%$&.NH\RUGLDOWKHVLQJOHGLJLWDFFHVVFRGH
Reverted Calls
,IDFDOO\RXKDYHWUDQVIHUUHGWRDQRWKHUH[WHQVLRQXVHULVXQDQVZHUHGWKHFDOOUHWXUQVWR \RX:KHQ
WKHUHYHUWHGFDOOULQJVDW\RXUH[WHQVLRQWKHDVVRFLDWHGTXLFNNH\LFRQIODVKHVDQGD PHVVDJHVLPLODU
WRWKHIROORZLQJLVGLVSOD\HG(;71[[[[5(9(57('
OPERATION
<RXFDQKDQGOHDUHYHUWHGFDOOLQWKHIROORZLQJZD\V
3UHVVWKHTXLFNNH\DVVRFLDWHGZLWKWKHIODVKLQJLFRQDQGVSHDNWRWKHFDOOHU
2U
$QVZHUWKHFDOODVGHVFULEHGDERYHDQGWKHQGLDODQRWKHUH[WHQVLRQQXPEHUDQGWUDQVIHUWKHFDOOHU
WRWKLVH[WHQVLRQ
2U
$WWHPSWWRUHHVWDEOLVKWKHFDOODVGHVFULEHGXQGHU5HHVWDEOLVK