Call Handling

CALL HANDLING	7
Cancel	7
Hold	7
Call Transfer	8
Conference Calls	8
Swap	9
Messaging	9
Callback	10
Callback - Cancel	10
Callback - Cancel All	10
Call Forward	11
Call Forward - Remote	12
Call Forward - End Chaining	13
Call Forward - Override	13
USING OTHER FEATURES	13
Attendant Call Hold - Remote Retrieve	13
Call Park	14
Call Pickup	15
Camp-on	15
Directory	16
Do Not Disturb	17
Override	17
Paging	17
Direct Paging	18
Hot Desking	19
Tag Call	20

-ii-

Image 4

Contents

User Guide 3300 ICP Contents Call Handling About the 5205 IP Phone Line Keys Telephone Status IndicatorsFor Users on Resilient 3300 ICP Systems Tips for Your Comfort and Safety Adjusting the viewing angleDont cradle the handset Protect your hearing Using Your Phone Adjusting the ringer volumeAdjusting the handset receiver volume Adjusting display contrast Making and Answering Calls Making a CallAnswering a Call Redial Saved Number Auto-Answer Speed Call Cancel Call HandlingHold To place a call on Hold Call Transfer Conference CallsTo Transfer an active call To leave a Conference To use the Swap feature to alternate between calls SwapMessaging To respond to a message indication Callback Cancel All Callback CancelCallback Call Forward To program and activate Call Forward To cancel all Call Forward types To cancel individual Call Forward typesCall Forward Remote Using Other Features Call Forward End ChainingCall Forward Override Attendant Call Hold Remote Retrieve To park an active call Call ParkTo retrieve a parked call To retrieve a call when you hear Camp-on tone Call PickupCamp-on To Camp-on to a busy extension Directory To place a call from the Corporate Directory Override Do Not DisturbPaging To page a party Direct PagingTo answer a Direct Page indicated by a single burst of tone Hot Desking To log into a Hot Desking phone the phone must be idleTo log out of Hot Desking phone the phone must be idle To remotely log out a Hot Desking phone Tag Call To tag a malicious call