Call Handling, Cancel, Hold | Mitel 5205 IP Phone instruction

CALL HANDLING

Cancel

The Cancel key is a fixed-function key that allows you to cancel the current operation and return to a dial tone. Pressing this key is equivalent to replacing your handset and lifting it up again. When this key is pressed during programming, you are returned to the previous programming step.

Pressing the Cancel key will reconnect the user to the original active call if the user is in the middle of a Transfer.

Hold

To place a call on Hold:

zPress HOLD and replace the handset in the cradle.

To retrieve a call from Hold:

1.Lift the handset.

2.Press the LINE key to retrieve the call.

Note: A call placed on hold in this manner is held under the primary line assigned to the set. This type of hold is a 'System Hold' as any other extension can pick up this held call if they have a DSS/BLF key programmed for the initial holding extension.

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Mitel 5205 IP Phone manual Call Handling, Cancel, To place a call on Hold, To retrieve a call from Hold

Contents

User Guide 3300 ICP Contents Call Handling About the 5205 IP Phone For Users on Resilient 3300 ICP Systems Telephone Status IndicatorsLine Keys Protect your hearing Tips for Your Comfort and SafetyAdjusting the viewing angle Dont cradle the handset Adjusting display contrast Using Your PhoneAdjusting the ringer volume Adjusting the handset receiver volume Redial Saved Number Making and Answering CallsMaking a Call Answering a Call Speed Call Auto-Answer To place a call on Hold CancelCall Handling Hold To leave a Conference Call TransferConference Calls To Transfer an active call To respond to a message indication To use the Swap feature to alternate between callsSwap Messaging Callback Callback CancelCallback Cancel All To program and activate Call Forward Call Forward Call Forward Remote To cancel individual Call Forward typesTo cancel all Call Forward types Attendant Call Hold Remote Retrieve Using Other FeaturesCall Forward End Chaining Call Forward Override To retrieve a parked call Call ParkTo park an active call To Camp-on to a busy extension To retrieve a call when you hear Camp-on toneCall Pickup Camp-on To place a call from the Corporate Directory Directory Paging Do Not DisturbOverride To answer a Direct Page indicated by a single burst of tone Direct PagingTo page a party To remotely log out a Hot Desking phone Hot DeskingTo log into a Hot Desking phone the phone must be idle To log out of Hot Desking phone the phone must be idle To tag a malicious call Tag Call