Mitel 5330/5340 IP Phones - User Guide

To answer a call that is ringing at another extension not in your Pickup Group:

1.Lift the handset.

2.Dial the Directed Call Pickup feature access code.

3.Dial the number of the ringing station.

Campon

When you get a busy tone, you can use the Campon feature to be notified when the busy party becomes available.

To Campon to a busy station:

Press the Wait softkey (5330) or the I'll Wait softkey (5340)

To retrieve a call when you hear the Campon tone:

You can use the Call Swap feature with the (TRANS/CONF) hardkey or a programmable line key.

Direct Paging

Direct Paging allows you to page a party through the party’s handsfree speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset or headset call. If the paged party has Handsfree Answerback enabled and turned on at the phone, your page automatically establishes a handsfree call with the paged party.

To page a party:

1.Lift the handset.

2.Press the Direct Paging feature key you have programmed, or dial the appropriate feature access code.

3.Dial the extension number.

4.Speak to the dialed party after the tone.

How you answer a Direct Page depends on whether Handsfree Answerback is enabled and turned on at your phone. See one of the following procedures:

Direct Paging - Handsfree Answerback Enabled

Direct Paging - Handsfree Answerback Disabled

Direct Paging - Handsfree Answerback Enabled

When you receive a Direct Page, Handsfree Answerback automatically establishes a Handsfree call on your phone after a single burst of tone.

Your administrator enables or disables Handsfree Answerback on your phone. After your administrator enables Handsfree Answerback, you can choose to turn it on or off directly from your phone.

To turn Handsfree Answerback on:

When your phone is idle, press (MUTE) once. The MUTE key light flashes to indicate that Handsfree Answerback is ON.

When a Direct Page arrives, the MUTE key light turns OFF and a Handsfree call is automatically established.

25

Page 29
Image 29
Mitel 5330/5340 manual Campon, Direct Paging Handsfree Answerback Enabled