Mitel 5330/5340 manual Override Intrude, Paging, Record a Call

Mitel 5330/5340 IP Phones - User Guide

Override (Intrude)

When you dial a number whose owner has enabled Make Busy, your phone displays a message indicating that the line is busy. You have the option to override this setting.

To use Override when you encounter a busy tone:

1.Press the key you programmed as Override.

2.Wait for an answer.

Paging

To use Paging:

1.Lift handset.

2.Press the Page softkey or the key that you have programmed as Page.

3.Dial the Paging zone number (if required).

4.Make the announcement.

Record a Call

This feature uses your voice mail system to record your telephone conversations.

Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator.

To start recording while on a 2-party call:

•Press the key you have programmed as Record Call.

Note: Your system may be programmed to automatically begin recording external calls when you or the other answers.

To control recording, do one or all of the following:

•To pause recording, press the Pause softkey.

•To resume recording after pausing, press the Resume softkey.

•To stop a recording without saving it, press the Erase softkey or (CANCEL).

•To stop and save a recording, press the Save softkey.

Putting the call on hold saves the recording; taking the call off hold starts a new recording.

Depending on system programming, hanging up or pressing (TRANS/CONF) or a DSS key, may also save the recording.

To listen to a recording:

1.Lift the handset.

2.Access your voice mailbox.

3.Follow the prompts to retrieve the recording.

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