IP8820 Broadworks IP Phone

User Guide

1. IP8820 IP Phone Overview

Your new LG-Nortel IP8820 Phone is an Internet Protocol (IP) phone employing Session Initiation Protocol (SIP), the well-known open standard for establishing, managing and terminating a communication session. IP8820 Phone interoperates with call servers, proxies and gateways to exchange SIP signaling messages for call control. Real-time Transport Protocol (RTP) packets deliver voice between the end-points over a managed IP network.

Features available to IP8820 Phone through SIP call servers are similar to those of a conventional business telephone. In addition to the features described in this guide, your call server may provide additional features, often using dialed feature codes. Refer to your system administrator for further information.

The IP8820 Phone has fixed feature buttons, soft feature keys, flexible buttons that are configurable, and dial pad buttons as shown in the figure below.

The twelve (12) flexible buttons access lines and features based on the IP Phone configuration. Flexible buttons assigned for line access, called line buttons, represent a telephone line or a SIP user. A line may be private, calls to a private line signal at all appearances of the line but an active or held call is only visible and accessible by the original end-points. A shared line appears at multiple phones and all calls are visible and accessible by all end-points, with the line. Each line button employs LEDs to indicate status as shown below.

Incoming call

Orange*

LED flashes at 60 ipm, fast flash

Line in use at this phone

Orange*

LED On

Call held at this phone

Orange*

LED flashes at 30 ipm, slow flash

Shared line in use at

Red

LED On

1

Dec. ‘08

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Mitel manual IP8820 IP Phone Overview