Call Handling

Hold

To place a call on Hold:

1.Short press the key.

2.Press to select Hold.

3.Press OK.

To retrieve a call from Hold:

1.Short press the key.

2.Press to select Hold.

3.Press OK. The caller that was on hold is retrieved.

To retrieve a call from Hold at another OP27 handset:

1.Press to obtain dial tone.

2.Dial the Call Hold - Remote Retrieve Feature Access code.

3.Dial the number of the station that placed the call on Hold.

Transfer

To transfer an active call:

1.Press .

2.Dial the number of the third party.

3.Do one of the following:

To complete the Transfer, press Release.

To announce the Transfer, wait for an answer, consult, and then press Release.

To retrieve the call, press .

To transfer an active call during headset operation:

1.Press .

2.Dial the number of the third party.

3.Press to complete the transfer.

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Mitel OpenPhone 27 manual Call Handling, Hold, Transfer