Manuals / Mitel / Communications / Telephone

Mitel OpenPhone 27 manual Call Handling

Models: OpenPhone 27

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Handsfree Operation	16
Using the System Phonebook	17
Using your Personal Phonebook	17
Redial (External Numbers)	19
Saved Number Redial (Internal or External)	19
Speed Call - Personal	19
Auto-Answer	20
CALL HANDLING	21
Hold	21
Transfer	21
Conference	22
Swap	22
CALL FORWARD	23
Callback	25
Messaging - Callback	26
USING ADVANCED FEATURES	28
Attendant Call Hold - Remote Retrieve	28
Account Codes	28
Call Park	28
Call Pickup	29
Camp-on	29
Do Not Disturb	29
Override	30
Reminder	30
Group Paging / Meet Me Answer	30
Trunk Flash	31
REGULATORY AAPPROVALS	32
INDEX	33

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Contents

OpenPhone 27 Handset User Guide April Table of Contents Call Handling About Your Handset Features and FunctionsAbout the Keys Multiple Ringer Settings Contacting Emergency ServicesSelectable Volume 7 levels Tips for your Comfort and Safety About Feature Access CodesImportant Note for Headset Users For Users on Resilient 3300 ICP SystemsInserting and Removing the Battery Pack Setting up the ChargerChoosing a Location Connecting the Charger Charging the BatteriesIcon Battery Charge Level About Silent ChargingAbout the Display Indicators Powering the OP27 Phone On / OffGetting Started System menu features Local Settings featuresCall handling menu features Local mode featuresPage Setting the Volume Customizing Your PhoneChanging the Language To change the language of the local menuSetting the Ringer Setting Your NameTo set the ringer options To set your nameAdjusting the Contrast To adjust the contrastSetting the Optional Features Using Handset FeaturesActivating Key Lock Setting an Alarm Using the SOS KeyTo set an alarm To stop an alarmTo dial the SOS number Answering a Call Making and Answering CallsHandsfree Operation Using the System Phonebook Using your Personal PhonebookTo use the system phonebook Press Phonebook To add a personal phonebook entryTo search for an entry in your personal phonebook To place a call using your personal phonebookTo delete a personal phonebook entry Saved Number Redial Internal or External Redial External NumbersSpeed Call Personal To enable or disable auto-answer To answer a call when you hear ringbackTo enable or disable headset auto-answer Auto-AnswerHold Call HandlingTransfer Conference SwapTo leave a conference To alternate between the two partiesTo program Call Forward Call ForwardTo turn Call Forward on and off once it has been programmed Page To cancel all Callbacks To cancel a CallbackCallback To set or change a password Messaging CallbackTo respond to a message waiting condition on your telephone To check for messages from a remote stationTo clear a password Using Advanced Features Attendant Call Hold Remote RetrieveAccount Codes Call ParkCamp-on Call PickupDo Not Disturb Reminder OverrideGroup Paging / Meet Me Answer Trunk Flash To respond to a Group Page by using Meet Me AnswerTo flash a trunk while talking on an outside call Regulatory Aapprovals Index

CALL HANDLING

USING ADVANCED FEATURES

REGULATORY AAPPROVALS

INDEX