ERROR MESSAGES & COUNTERMEASURES

INDICATIONS ON THE FRONT PANEL AND COUNTERMEASURES

2If, for some reason, printing is not possible or an error occurs during printing, the indicators on the front panel will illuminate or blink. In this case, follow the procedure described below.

In case of an error during printing, unless you turn off the unit, the unit resumes printing automatically when the error is corrected.

 

 

: Steadyon

: off

: Blinking

 

: Depends on the previous condition

 

 

 

 

 

 

 

 

ALARM

PAPER/

DATA READY COOLING

Causes and Countermeasures

Page

INK RIBBON

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The door is open.

 

 

7

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Close the door.

 

 

 

 

 

 

 

 

A paper jam occurs.

17

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Refer to “Overcoming paper jams.”

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The power is turned off during printing process.

---

 

 

 

 

 

 

 

• Turn on the power and carry out the paper feed & cut.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The temperature of the thermal head is too high.

7

 

 

 

 

 

 

 

• Wait until the indication goes off. * Note

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The ink ribbon is not loaded.

 

 

 

 

 

 

 

 

The ink ribbon is used up.

13-14

 

 

 

 

 

 

 

The ink ribbon which is not available to this printer is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

installed.

 

 

 

 

 

 

 

 

• Replace the ink ribbon with a new one.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The print paper is not installed.

11-12

 

 

 

 

 

 

 

The print paper is used up.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Install new print paper.

 

 

 

 

 

 

 

 

The combination of the ink ribbon and the print paper is

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

incorrect.

13-14

 

 

 

 

 

 

 

• Use a correct combination of the ink ribbon and the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

print paper.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other errors

18

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When ALARM or PAPER/INK RIBBON indicator illuminates or blinks, open the door and carry out the above countermeasures.

If the indicator is not turned off by closing the door, carry out the paper feed & cut.

*Note

If an error occurs while the continuous printing through the PC is ongoing, it is resumed after the COOLING indicator

 

goes off.

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Mitsubishi Electronics CP9600DW-S Error Messages & Countermeasures, Indications on the Front Panel and Countermeasures