Appendices 71
Appendix G: Troubleshooting, continued
Picture
| Symptom | Remarks |
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1. | PIP does not display a picture. | • Make sure the |
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| • Not all inputs can be displayed as a PIP. |
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2. | There is a large black or gray rectangle on the | The TV’s analog closed captioning has been set to “text” mode in the |
| screen. | Captions menu. Turn off this mode because there is no text information |
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| being broadcast. |
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3. | You cannot see a picture when playing a VHS | • Display the Device Selection menu and select the correct VCR. |
| tape. | • Check your VCR’s owner’s guide for further troubleshooting. |
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4. | When viewing a stopped VCR, white lines are | • Turn off video mute for the VCR. |
| rolling on the screen. | • Begin playing the tape. |
•Change the VCR input to the antenna input.
5.Screen is black when trying to view digital chan- The PerfectColor™ color balance has been incorrectly set. Press VIDEO
nels. | repeatedly until you see the PerfectColor option and press ENTER. |
Sound
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| Symptom | Remarks |
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| 1. | There is no sound even when the volume is | • Check to see if the MUTE button is on. |
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| turned up. | • The TV’s “Listen to:” setting may be set to SAP. |
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| • Check that the “TV Speakers” setting is On in the Audio/Video menu. |
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| 2. | The sound does not match the screen | • The TV’s “Listen to:” setting may be set to SAP. |
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| picture. | • If using stereo or A/V receiver speakers, check their input selection. |
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| • If using stereo or A/V receiver, check that AUDIO OUTPUT on TV’s back panel is con- |
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| nected to the A/V receiver. |
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LED Indicators
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| Symptom | Remarks |
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| 1. | Lamp indicator light is a steady red. | Turn the TV off for at least 2 minutes. Turn back on. If light is still red, |
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| the lamp has failed. Replace it. See Appendix F for lamp replace- |
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| ment information. |
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| 2. | Lamp indicator light is a steady yellow. | Lamp may fail soon. Purchase a new lamp. See Appendix F for lamp |
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| replacement information. |
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| 3. | Lamp indicator light is a flashing yellow. | Lamp cover door is open or lamp cartridge is not secure. See Appendix |
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| F for lamp replacement information. |
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| 4. | Status indicator light is a steady yellow. | Operating temperature or room temperature has exceeded proper levels. |
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| Clean the TV’s dust filter or cool the room. See Appendix E for filter |
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| cleaning information. |
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| 5. | Status indicator light is a steady/flashing red. | Unplug the TV from the AC outlet and wait at least one minute. Plug in |
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| the TV. If the light is still red, service is required. Contact your dealer or |
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| a Mitsubishi Authorized Service Center to arrange for a service evalua- |
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| tion. Listings of Mitsubishi Authorized Service locations can be obtained |
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| from our web site, |
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