Mitsubishi Electronics WS-55815, WS-65815 manual Troubleshooting

Troubleshooting, continued

	Problem	Possible Solution
17.	The TV will not turn on after being plugged in.	• If green light on front panel is blinking, wait for at least one
		minute for the light to turn off, then press Power again.
18.	TV functions do not respond to the remote	• Use the System Reset button as explained at the end of this
	control or to front panel control and will not	section.
	Power Off.
19.	Name options not available for some channels	• Only memorized analog channels can be named.
20.	When viewing a stopped VCR, white lines are	• Turn off video mute for the VCR.
	rolling on the screen.	• Begin playing the tape.
		• Change the VCR input to the antenna input.
21.	TV turned itself Off and the light on the Front	• Momentary power fluctuation caused the TV to turn off to prevent
	Panel started to blink.	damage. Wait for the green light to stop flashing and turn On again.
		• If the TV does not stay turned On, use the System Reset button. If
		this happens frequently, obtain an AC line power conditioner/surge
		protector.
22.	When a Device is selected from the Device	• Make sure the selected device is turned on.
	Selection menu, the screen is blue	• From the Edit NetCommand® menu select Review setting. Verify that
	(no signal source).	the inputs are actually connected to the TV . If they are not, either
		change the physical connections on the back panel, or select the
		Change setting on the Edit NetCommand menu to change the TV
		NetCommand’s settings for the connection.
23.	The Device does not respond to button presses	• Remote has not been setup for NetCommand use.
	from the remote.	• The incorrect manufacturer was selected during setup. Select the
		Change from the NetCommand menu and then select the device to
		display the manufacturer selection. Change if necessary.
		• The device is not supported and keys have not been learned.
		• The requested function is not supported by NetCommand.
		Verify that the function is supported or keys are learned.
		• The IR emitter is incorrectly placed. Make sure the IR emitter is
		facing the IR sensor in the device.
		• The IR emitter is not plugged into the IR emitter output NetCommand.
		• The IR emitter is facing the TV screen, causing double signals. Be
		sure that the IR emitter cannot send to the TV.
24.	The A/V Receiver is the selected audio source	• Check to see if the A/V Receiver power is turned on. After the power
	but there is no sound.	is turned on, redisplay the Device Selection menu and press ENTER
		to allow NetCommand to correctly select the A/V Receiver input.
		• Check the Review screen in the NetCommand menu to see if the A/V
		Receiver inputs and device correspond to the actual connections on
		the A/V Receiver. If they do not match, either change the actual
		connections, or select Change on the Edit NetCommand menu to
		change the input selection on the Connection screen for the device.
25.	The TV Speaker icon or A/V Receiver icon is	• Select the Change setting from the NetCommand menu, and
	grayed out and not selectable.	then select the device (for example VCR). Once the Connection
		screen is displayed, check if the audio checkbox is selected for the
		TV input and/or AVR input.
26.	Devices are grayed out in the Device Selection	• A recording is in progress requiring the use of Monitor Out. Cancel
	menu or the PIP Selection menu.	the recording to select the device.
		• Digital devices (Digital channels,1394 devices and Memory cards)
		cannot display in the PIP or POP.
27.	Cannot see the A/V Receiver menu.	• The A/V Receiver is not connected to any input of the TV. To check
		the A/V Receiver menu temporarily plug into an unused input of the
		TV. Then select Review from the Setup Menu, turn the input On to
		view the A/V Receiver menu.
28.	Screen is black when trying to view digital	• The PerfectColor™ color balance has been incorrectly set. Use the
	channels or IEEE 1394 device.	Setup menu to reset the color balance sliders.

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