Moffat E31D4 operation manual Fault Finding, Possible Causes, Remedy

Fault Finding

This section provides a reference to the more common problems that may occur during the operation of your oven. This fault finding guide is intended to help you correct and accurately diagnose problems with your oven.

When fault finding a problem, always use a process of elimination starting with the simplest solution and working through to the most complex. Never overlook the obvious.

You may encounter a problem not covered in this section, please contact your service provider who will require the following information:-

•The Model and Serial Number of the oven, can be found on the Technical Data Plate located on the front right hand side panel of the oven.

Fault	Possible Causes	Remedy
	Mains isolating switch, circuit breaker or	Turn 'On'.
	fuses are 'Off' at the power board.
	Overtemp tripped (No lights, no power	Call for service.
Oven does not operate.	light).
	Overtemp faulty.	Call for service.
	Digital Controller faulty	Call for service.
	Digital Controller faulty	Refer to ‘Digital Controller Fault Codes’. Call for
		service.
	Door not closed fully.	Close door. (Refer ‘Door does not close fully’).
Oven Controller operates but No Heat in	Door Switch faulty.	Call for service.
Oven.
	Heating Relay faulty.	Call for service.
	Element faulty.	Call for service.
Oven heats up but fan does not operate.	Fan motor faulty.	Call for service.
	Fan or fan motor obstructed.	Call for service.
	Tray in way of door.	Correctly position tray in rack.
Door does not close fully.	Door mis-aligned.	Re-align door.
	Door seal obstruction.	Correctly install door seal. (Refer to the
		‘Cleaning’ Section).
Oven light not illuminating.	Blown bulb.	Replace bulb.
	Too high a temperature selected.	Select a lower temperature.
	Oven or racks not level.	Check oven racks and level.
	Insufficient air space around trays or	Ensure oven racks are spaced to allow air flow
	baking tins.	around baking on all shelves.
Uneven cooking.	Oven overloaded with too much product.	Re-load oven.
	Opening oven door un-necessarily.	Ensure oven door remains closed during the
		baking process.
	Oven door seal damaged or faulty.	Check seals and replace if damaged.
	Oven vent restricted.	Ensure oven vent not blocked or shrouded.
‘Err 001’ on display.	Probe error.	Call for service.
‘Err 003’ on display.	Digital input error.	Call for service.

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