EYF Series Unvented Gas Log Set | TROUBLESHOOTING |
WARNING
Turn off appliance and allow to cool before cleaning.
Only a qualified service person should service and reapir the heater.
NOTE: All troubleshooting items are listed in order of operation.
Problem |
| Possible Cause |
| Solution |
When ignitor button is | 1. | Ignitor electrode positioned wrong. | 1. | Replace ignitor. |
pressed, there is not spark | 2. | Ignitor electrode is broken. | 2. | Replace ignitor. |
at ODS/pilot. | 3. | Ignitor electrode not connected to | 3. | Reconnect ignitor cable. |
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| ignitor cable. |
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| 4. | Ignitor cable pinched or wet. Keep | 4. | Free ignitor cable if pinched by any |
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| ignitor cable dry. |
| metal or tubing. |
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| 5. | Broken ignitor cable. | 5. | Replace ignitor cable. |
| 6. | Bad piezo ignitor. | 6. | Replace piezo ignitor. |
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Appliance produces un- | 1. Appliance burning vapors from | 1. Ventilate room. Stop using odor causing | ||
wanted odors. |
| paint, hair spray, glues, etc. |
| products while heater is running. |
| 2. | Gas leak. | 2. | Locate and correct leaks. |
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| 3. | Initial burn off. | 3. | Ventilate room and turn unit on high until |
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| odor is gone. Odor should be gone after |
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| 6 hours of continuous use. |
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Appliance shuts off during | 1. | Not enough fresh air is available for | 1. | open window and/or door for ventilation. |
use. |
| ODS/pilot to operate. |
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| 2. | Low line pressure. | 2. | Contact local gas company. |
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| 3. | ODS/pilot is partially clogged. | 3. | Clean ODS/pilot. |
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| 4. | Defective thermopile. | 4. | Check wire connections. Check output |
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| should be 500 mV across TH/TP and TP |
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| terminals with ON/OFF switches off. |
| 5. | Restrictions in incoming air flow. | 5. | Check for bottom riser on glass door, |
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| sunken fireplace, excessive lava rock/ |
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| cinders densely packed against grate. |
Gas odor even when | 1. | Gas leak. | 1. | Locate and correct all leaks. |
control knob is in OFF | 2. | Control valve defective. | 2. | Replace control valve. |
position. |
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When ignitor button is | 1. Gas supply turned off or manual | 1. Turn on gas supply or open manual | ||
pressed, there is spark at |
| shutoff valve closed. |
| shutoff valve. |
ODS/pilot, but no ignition. | 2. | Control knob not in PILOT position. | 2. | Turn control knob to PILOT position. |
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| 3. | Control knob not pressed in while in | 3. | Press in control knob while in PILOT |
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| PILOT position. | ||
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| position. | |
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| 4. | Air in gas lines when installed. | 4. | Continue holding down control knob. |
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| Repeat igniting operation until air is |
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| removed. |
| 5. | ODS/pilot is clogged. | 5. | Replace ODS/pilot assembly or get it |
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| services. |
| 6. | Gas regulator setting is not correct. | 6. | Check incoming pressure. Replace gas |
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| regulator. |
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24 | 65D1009 |
