Troubleshooting

 

Symptom Charts/System (Continued) - 4

 

 

System (Continued)

System shuts down

1

Make sure air vents are clear. Thermal protection circuitry

intermittently

 

may shut down system. After 30 to 40 minutes, system

 

 

2

should be OK.

 

 

Replace power cord.

 

 

3

Check battery. Refer to “Battery

 

 

4

Verification” in Additional Procedures.

 

 

5

Replace power supply.

 

 

6

Replace logic board. Retain customer’s SIMMs.

System

1

Verify that system software is correct version.

intermittently

2

Disconnect external SCSI devices.

crashes or locks up

3

Verify that application software is known-good.

 

 

4

Replace SIMMs.

 

 

5

Replace logic board. Retain customer’s SIMMs.

 

 

6

Replace power supply.

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Motorola 660AV manual System