TroubleshootingSymptom Charts/Peripheral - 13
Peripheral
Cursor does not move | 1 | Check mouse connection. |
| 2 | Inspect inside of mouse for buildup of dirt or other |
| 3 | contaminants. Clean mouse if necessary. |
| If mouse was connected to keyboard, connect it to computer | |
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| ADB port instead. If mouse works, replace keyboard or ADB |
| 4 | cable. |
| If mouse does not work in any ADB port on computer, replace | |
| 5 | mouse. |
| Replace logic board. Retain customer’s SIMMs. | |
Cursor moves, but | 1 | Replace mouse. |
clicking mouse | 2 | Replace logic board. Retain customer’s SIMMs. |
button has no effect |
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