English
Problems?
My headphones will not enter pairing mode.
Make sure that any devices previously paired with your headphones are turned off. If the status light is not steadily lit in blue, turn off both the other device and headphones, wait 10 seconds, then turn headphones back on by pressing and holding 
until the status light becomes steadily lit in blue.
My phone doesn’t find my headphones when searching.
Make sure the status light on your headphones is steadily lit in blue when your phone is searching for devices. If not, press and hold until the status light is steadily lit in blue.
My headphones worked before but now they’re not working.
Make sure your phone is on and the Bluetooth feature is turned on in your phone. If the Bluetooth feature was turned off or was turned on only temporarily, you may need to restart the Bluetooth feature and pair your phone and headset again.
If you have any additional questions, please call your hotline number
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