How do I customize the
initial greeting that is
played by the APS Custom?
A
?The initial greeting is recognized by the system
as Announcement 1. When you record
Announcement 1, it is played in place of
the standard greeting. See section 5.2.2,
Administering Announcements, for detailed
i n s t ructions on how to customize announcements
and prompts.

A • 2

Do all APS Custom
users need to have a
PBX extension?
A
?No, APS Custom users do not need to have a
PBX extension in order to use the system. You
can assign “phantom” extensions to your users.
A phantom extension is an extension that is not
associated with a physical telephone. For paging
to operate corre c t l y , callers must know the user’s
“phantom” extension.
Why did the APS
Custom say “Memory
Full” when I attempted to save
a recording?
A
?All of the unit’s available recording space is
used. APS Custom units are configure dwith
enough memory to store either 120 or 360
names (two seconds each), depending on the
model, plus eight 16-second announcements
and up to 20 Group Names. The APS Custom
unit has storage capacityfor 120 user names,
or 360 user names. Both units also allot stor-
age for the eight 16-second announcements as
well as the maximum of 20 group names.