Motorola Limited Warranty
IV. What We Will Do to Correct Warranty Problems
At no charge to you, we have the option to repair or replace the Products or software that do not conform to the warranty, or to refund the Products’ purchase price. We may use functionally equivalent
V.How to Get Warranty Service Please call:
USA/Canada |
|
Product Services | |
TTY |
(Text Telephone)
You will receive instructions on how to ship the Products to Motorola. You must ship the Products to us with freight, duties and insurance prepaid. Along with the Products you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider (if this Product requires subscription service); (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number. If requested, you must also return all detachable parts such as antennas, batteries and chargers. RETAIN YOUR ORIGINAL PROOF OF PURCHASE.
We will ship repaired or replacement Products at our expense for the freight and insurance, but at your expense for any duties. If additional information is needed, please contact us at the telephone number listed above.
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