6 | Troubleshooting |
Overview
This chapter provides basic troubleshooting procedures for your CPEi150 device.
LED indicators are Off
•Check that the AC power adapter is properly plugged into the electrical outlet and into the Desktop CPE.
A Computer Cannot Log On to the CPE
Check that the Ethernet cable is properly connected to the Desktop CPE unit and the computer.
Cannot Connect to the Internet
•Check the Desktop CPE connection status from the Web Interface, refer to the Connection Status section to verify the connection status.
•If the Desktop CPE connection is down, and the gateway has not received an IP for more than 5 minutes,
•To restart the CPE, unplug the power and
Additional Troubleshooting Help
Contact your service provider for additional help.
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| APR 2009 |
