Problem

Possible Solution

There is no video

Verify that the TV is powered on and set to the

on the TV screen

appropriate input source for the cable terminal.

 

Verify that the cable terminal is powered on and tuned to

 

an authorized cable channel.

 

Verify that all video cables between the cable terminal

 

and the TV are firmly connected.

 

Verify that the coaxial cable feed is firmly connected to

 

the cable terminal and the wall jack.

 

If the cable terminal is connected to a home theater unit,

 

verify that the home theater unit is powered on and set to

 

the appropriate input source.

 

If the cable terminal is connected to a TV through its

 

HDMI connection, power off the TV and then power off

 

the cable terminal. Wait one second and then power on

 

the devices.

 

Not all HDTVs can display every output format (1080i,

 

720p, 480p, or 480i) available on the cable terminal. To

 

select a different format:

 

1

Ensure that your cable terminal is plugged into a

 

 

power outlet and is turned off.

 

2

Press the MENU key on the front panel. Your

 

 

settings are displayed on the cable terminal front

 

 

panel display.

 

3

Press the ▲ and ▼ keys to display the

 

 

HDMI/YPbPr OUTPUT setting.

 

4

Press the ► key to cycle through the available

 

 

output formats until a picture displays on the TV.

 

 

No graphics or

If you use the IEEE 1394 connection, on-screen

program guides

graphics, including closed captions and program guides,

appear on the TV

are not displayed. If possible, use HDMI or component

screen

video instead.

No closed captions

Verify on the User Settings menu that closed captions

display

are enabled on the cable terminal.

Verify that closed captions are enabled on the TV.

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Motorola DCT3400 Series There is no video, On the TV screen, HDMI/YPbPr Output setting, No graphics or, Program guides