Motorola DCT3412 Field Description

4-18 Diagnostics

Field Description

Hard Drive Status INST (installed) or NOT INST (not installed)

Smart Card INST (installed) or NOT INST (not installed)

HDMI Port If a device is connected to the HDMI port only, the following diagnostics display to

help troubleshoot the HDMI interface. They all display “N/A” if no device is connected

to the HDMI port or the value is invalid or cannot be retrieved.

Device Connected Indicates whether a device is connected to the HDMI port — Yes or No.

Repeater Indicates whether the connected device is a repeater — Yes or No.

Video Xmission

(transmission)

Indicates whether the DCT3412 is transmitting video over the HDMI port — Not

Active or Active.

HDCP Enabled Indicates whether the DCT3412 is using HDCP to encrypt video transmitted over the

HDMI link — Yes or No. If the Video Xmission status is Not Active, the HDCP

Enabled status is No.

Video Constrained Indicates whether the DCT3412 is constraining the video sent through HDMI — Yes

or No. If the Video Xmission status is Not Active, the Video Constrained status is No.

Output Format Indicates the timing format of the video sent through HDMI:

 1920 x 1080I — 1920 pixels wide by 1080 pixels high, interlaced  1280 x 720P — 1280 pixels wide by 720 pixels high, progressive  720 x 480P — 720 pixels wide by 480 pixels high, progressive  720 x 480I — 720 pixels wide by 480 pixels high, interlaced  640 x 480P — 640 pixels wide by 480 pixels high, progressive

Aspect Ratio Indicates the aspect ratio of the video sent through HDMI — 3:4 or 16:9.

EDID Data Indicates the video timing formats that were read from the Extended Display

Identification Data (EDID) registers for the connected device, in particular the

detailed timing description blocks. The list displays all of the formats that the

DCT3412 could read, up to a maximum of 12 formats. If the DCT3412 cannot read

any formats, EDID Data is blank. An asterisk (*) after the aspect ratio means the

DCT3412 supports the format. If more than twelve video timing formats are

discovered, the supported formats only are listed first, followed by up to twelve

remaining formats.

DCT3412 Installation Manual

Contents

Main CAUTION Caution Special Symbols That Might Appear on the Equipment IMPORTANT SAFETY INSTRUCTIONS FCC Declaration of Conformity Canadian Compliance Contents Page Page Tables Introduction Features Tuners Standard Audio/Video Features Standard DVR Functionality Standard Data Features Standard Miscellaneous Features Available Optional Features Using This Manual Related Documentation Document Conventions Introduction 1-5 If You Need Help DCT3412 Installation Manual Http://businessonline.motorola.com888-944-4357 / 215-323-0044 / 888-944-HELP Technical Response Center Telephone Menu Options Calling for Repairs Section 2 Overview This section describes the front and rear panel. Front Panel Figure 2-1 Front panel Rear Panel Figure 2-2 Rear panel Key Item Function Installation Important Safety Considerations During Transportation to the Subscriber Home During Installation Before You Begin Clearing the Hard Drive Video Connection Options Audio Connection Options Installation Overview Connecting to an HDTV Video Only Page Cabling to an HDTV Audio Only Connecting to an A/V Receiver Audio Only Connecting to a Stereo TV Connecting a Stereo TV Page Connecting a Stereo TV and Stereo VCR Connecting an A/V Receiver, TV, and VCR Page Page Installing the Optional IR Blaster Locating the IR Receiver on the VCR Connecting the IR Blaster Checking the IR Blaster Data Device Connections Boot Cycle Page Boot Cycle Error Codes Code Description When Error Occurs Action Required Operational Check for the Remote Control Optimizing the High-Definition Settings Page Setting Description Graphics Overlaying the Video Additional HDMI Settings Diagnostics Using the Diagnostics d01 General Status The General Status fields are: Field Description d02 Purchase Status The Purchase Status fields are: Field Description d03 Out-Of-Band (OOB) Status The Out-Of-Band Status fields are: Field Description OSD LED Description d04 In-Band Status Page d05 Unit Address This diagnostic displays the unit address: Page d06 Current Channel Status Page Page d07 RF Modem (Upstream) The RF Modem fields are: Field Description d08 Code Modules The Code Modules fields are: Field Description OSD Status Description d09 Memory Configuration d10 KeypadLED d11 Interface Status The Interface Status fields are: Field Description Field Description d12 User Setting Status Page d13 DVR/Hard Drive Status This two-page diagnostic displays the DVR and hard-drive status. The DVR/Hard Drive Status fields are: Field Description Standby The hard drive is working normally, but is at rest. (The State returns to Active The hard drive is accessing data. Failed The hard drive hardware has failed. Yes The internal drive temperature exceeds 140 F (60 C). The LED No There is no over-temp problem. d14 DOCSIS Status This three-screen diagnostic displays status information for the embedded cable modem (ECM): Page Page Page d15 Application Specific Information This diagnostic displays information about application servers: The fields are: Field Description d16 Interactive Status Figure 4-10 Interactive status LED display The Interactive Status fields are: Field Description Page Section 5 Troubleshooting Page Page Appendix A Specifications Connection Record Abbreviations and Acronyms