106 - Troubleshooting
Troubleshooting
Check these questions first if you have problems with your phone.
Question Answer
Is your battery
charged? Do you
see 6 in the
display?
The battery level indicator should
have at least one segment showing
(7). If it does not, recharge your
battery. See page19.
Do you have a valid
3 volt SIM card
inserted in your
phone?
If necessary, turn off your phone and
make sure that you have inserted a
valid SIM card. See page16.
Does the handset
have a signal? Do
you see 0 in the
display?
The signal strength indicator should
have at least one segment showing
(1). If it does not, move to an area
with a stronger signal to use your
phone.
Is the earpiece
volume too low? While on a call, press up on the S
key.
Is the other party
unable to hear you?
Your phone may be muted.
Also, make sure that your phone’s
microphone is not blocked by its
carrying case or a sticker.
Has the phone been
damaged, dropped,
or got wet?
Dropping your phone, getting it wet,
or using a non-Motorola battery
charger can damage the phone. The
phone’s limited warranty does not
cover liquid damage or damage
caused from using non-Motorola
accessories.
Was a non-Motorola
battery charger
used?