108 - Troubleshooting
The display says:
Enter Unlock Code. How
do I unlock my
phone?
Enter the factory-preset unlock code
(1234), or the last four digits of your
phone number. See page35.) If this
fails, call your service provider (the
company that sends you your
monthly wireless service bill).
My phone says
Terminal Blocked.
Your phone does not accept the SIM
card inserted. Contact your service
provider.
My phone does not
ring.
If you see W or a in the display,
then the ring tone is turned off. To
turn a ring tone on, see page42.
Also, the ring tone may be set to Silent
even though your phone is set to a
ringing alert style. Be sure to listen to
your ring tone before setting it to
make sure it is effective in the
environment where you use your
phone.
My phone rings
even though I
selected the Silent
(or Vibrate) alert
style.
The ring tone may be set to play a
tone even though your phone is set to
a silent alert style. See page74.
I tried to place a call
and heard an
alternating high/low
tone.
Your call did not reach the wireless
system. You may have dialled the
number too soon after turning the
phone on. Wait until the display
shows the name of your service
provider before making a call.
Problem Solution