Motorola E365 - page 107

Troubleshooting - 107

The following refer to specific problems:

Problem Solution

My phone was

stolen. To whom

should I report

this?

Report a stolen phone to the police

and to your service provider (the

company that sends you your

monthly wireless service bill).

I forgot my

password.

See page37 for information about

what to do if you forget a code or

password. .

I pressed the End/

Power key, but

nothing happened.

Be sure to press and hold O (the

End/Power key) until the display

appears and you hear an audible

alert (this could take a couple of

seconds). If nothing happens, check

that the battery is charged and

correctly installed. See page19.

The display says:

InsertSIM Card or

CheckSIM Card even

though I have

inserted my SIM

card in the phone.

The SIM card may be incorrectly

inserted. Check the SIM card to make

sure that it is inserted properly as

described on page16. Make sure

that you have a valid 3 volt SIM card.

Note: Be sure to turn your phone off

and then back on after you re-insert

the SIM card.

The display says:

SIMBlocked. How do I

unblock my SIM

card?

Call your service provider (the

company that sends you your

monthly wireless service bill) to

obtain the PIN unblocking key (PUK)

code. See page97.

Contents

Main Welcome G Page Menu Map - 3 Menu Map Main Menu ' ) w Settings Menu Contents Page Page Page Safety and General Information Exposure To Radio Frequency (RF) Energy Operational Precautions External Antenna Care Phone Operation RF Energy Interference/Compatibility Facilities Aircraft Medical Devices Use While Driving Operational Warnings For Vehicles With an Air Bag Potentially Explosive Atmospheres Blasting Caps and Areas Seizures/Blackouts Repetitive Motion Injuries Page Getting Started Whats in the Box? About This Guide Optional Accessories Changing Your SIM Card Page Installing Your Battery Charging Your Battery Battery Use Turning Your Phone On Adjusting Volume Making a Call Page Learning to Use Your Phone Using the Display rg Using the 4-Way Navigation Keys Using Menus Selecting a Menu Feature S Selecting a Feature Option Entering Text Choosing a Text Entry Method Using the Tap Method Page Using the iTAP Method Entering Words Entering Novel Words S Entering Punctuation Using Capitalisation S Entering Numbers Deleting Letters and Words Locking and Unlocking Your Phone Locking Your Phone Manually Unlocking Your Phone Setting Your Phone to Lock Automatically Changing a Code or Password If You Forget a Code or Password Locking and Unlocking the Keypad Taking Photos and Sending Picture Messages Take Photos View, Send, Delete, or Rename Photos Page Setting Up Your Phone Storing Your Name and Phone Number Setting the Time and Date Setting a Ring Style Setting Answer Mode Setting a Wallpaper Image Selecting a Screen Saver Setting Display Colour Adjusting the Backlight Conserving Battery Power Calling Features Changing the Active Line Redialling a Number Using Caller ID Cancelling an Incoming Call Calling an Emergency Number Dialling International Numbers Viewing the Received Calls or Dialled Calls List Page Returning an Unanswered Call Using the Notepad Calling With Speed Dial Calling With TurboDial Using Voicemail Storing Your Voicemail Number Receiving a New Voicemail Message Listening to a Voicemail Message Using Call Waiting Putting a Call on Hold Transferring a Call Page Messages Setting Up the Message Inbox Sending Messages, Pictures, and Sounds Page Sending a Quick Note Text Message Viewing the Status of Sent Text Messages Receiving a Message Reading or Deleting a Text Message Reading Information Service Messages Using Chat Starting a Chat Session S Using the Chat Log Responding to Chat Ending a Chat Session Setting Up Your Phonebook Viewing Entry Details Creating a Phonebook Entry Entering Information Completing a Phonebook Entry Storing a PIN Code With a Phone Number Recording a Voice Name For a Phonebook Entry Dialling a Phonebook Entry Using the Phonebook List Using Voice Dial Editing a Phonebook Entry Deleting a Phonebook Entry Using Caller Groups Setting Up a Group Viewing Only One Group in Your Phonebook Sorting Phonebook Entries Copying a Single Entry Copying Phonebook Entries Copying All Entries Checking Phonebook Capacity Personalising Your Phone Selecting or Editing a Profile Creating and Editing Alert Tones Creating a Tone Entering Notes Page Example Playing a Tone Editing a Tone Deleting a Tone Downloading a Tone Send Tones Setting the Menu Language Resetting All Options Clearing All Information Using the Shortcuts Menu Standard Shortcuts Editing the Shortcuts List Using a Shortcuts Shortcut Getting More Out of Your Phone Making a Conference Call Diverting a Call Setting Up or Cancelling Call Diverting Barring Calls Using Fixed Dialling Turning Fixed Dial On or Off Using the Fixed Dial List Monitoring Phone Use Viewing and Resetting Call Timers Using Timers During a Call Viewing Call Cost Trackers Viewing Credit Information Viewing Advice of Charge Option Adjusting and Resetting Call Cost Settings Adjusting Network Settings Personal Organiser Features Using the Datebook Viewing by the Week Viewing by the Day Select a day and press VIEW(+) to see the days events. Viewing by the Event Select an event and press VIEW(+) to see event details. Adding a Datebook Event Changing Event Information Copying an Event Deleting an Event Viewing and Dismissing an Event Reminder Changing the Datebook Setup Using the Alarm Clock Setting the Alarm Responding To an Alarm Using the Calculator Calculating Numbers Page Converting Currency Security Locking the SIM Card Unblocking the SIM Card PIN Code Page News and Entertainment Using the Micro-Browser Starting a Micro-Browser Session Interacting With Web Pages Downloading Pictures, Games, and Sounds S Editing a Web Session WAP Session Settings Picture and Animation Viewers Playing Games Selecting and Starting a New Game Ending a Game Changing Game Vibrations Troubleshooting Page Page Page Page Page Page Specific Absorption Rate Data This model handset meets international standards for exposure to radio waves Page Warranty Information How to get warranty service? Conditions What is not covered by the warranty Page Index A B C D E F G H I K L M N O P Q R S T U V W