Troubleshooting | Motorola ENHANCED CELLULAR TELEPHONE instruction

Troubleshooting

Before Calling For Service

Is the phone locked?

See Electronic Lock, page 38.

Is NS (No Service) lit?

See “Start-up Status Indicators” on page 5.

Have you charged the battery?

Refer to “Prepare the Battery for Initial Use” on page 1 for charging instructions.

Have you programmed a unique operating mode?

Constant ﬂashing of RM while in your home service area may indicate that an incompatible System Type has been selected. Refer to “Reviewing / Changing Scanning Mode” on page 44.

Is the phone operating with non-standard settings?

You may have inadvertently selected improper operating characteristics. See Feature Menu, page 31.

Have you selected the wrong home system?

If your phone is programmed for Two-System Operation

(see page 43), press RCL , to display the active telephone number.

Are new Proﬁle accessories not working with older Proﬁle phones?

Because of increased charging capabilities designed into

your new Proﬁle phone, some accessories that plug into the data connector will not ﬁt older versions of Proﬁle phones.

NOTE Older versions of Proﬁle charging accessories that plug into the data connector may not charge new

Proﬁle phones.

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Motorola ENHANCED CELLULAR TELEPHONE owner manual Troubleshooting, Before Calling For Service

Contents

N e r ’s M a n u a l Warranty Expiration Date Date of Purchase Table of Contents Special Call Features Advanced Memory Dialing FeaturesStoring Numbers in Memory Placing Calls From Memory Using the Feature Menu Special System FeaturesSelecting and Deselecting Features Security Features Call TimersCellular System Information Programming Scanning Modes Reference Troubleshooting Introduction Vii Viii Introduction ➋ Earpiece Controls and Indicators ➏ Numeric Keypad Xii Getting Started Prepare the Battery for Initial Use Remove the Battery Attach the BatteryLift the battery off Turn your phone off Quick-Change Battery Removal/Replacement Using Plug-In Chargers About the Antenna Basic OperationTurning Phone On and Off Start-up Self Tests IU In Use Indicator Start-up Status IndicatorsNS No Service Indicator RM Roam Indicator With power on, enter the number you wish to call To Correct an ErrorPlacing a Call If Entering More Than 10 Digits Unsuccessful Call Attempts Automatic RedialingCellular System Busy Complete the Call Receiving a Call Ending a CallPress END Signal Strength Meter Call In Absence Indicator Adjusting Earpiece Volume Volume MeterAdjusting Ringer Volume Low Battery Warning Press FCN Battery Voltage Meter About Memory Storing Numbers in MemoryStoring a Phone Number Etc Location entered is displayed to conﬁrm storage Storing an Area Code and Preﬁx Postscripting Memory Protect FeatureEnter the area code and preﬁx you wish to store Press STO Etc Changing a Memory Entry Deleting a Memory Entry About Recalling from Memory Placing Calls From MemoryPlacing Calls by Entering Two-Digit Number Placing Calls by Scrolling Turbo Dial Feature Advanced Memory Dialing FeaturesLast Number Redial Recalling Last Number Called Priority Call Super Speed Dial Feature Two-Part Tone Dialing Scratch Pad Memory Example of Memory Linking Memory Linking Enter the PIN number and # sign Or recall it from memory location RCL , x Create a pauseEnter the account number and # sign Press RCL , SND to send each remaining number group Display Own Phone Number Special Call FeaturesMicrophone Muting Automatic Answer Hands Free Operation Multiple Key AnswerDistinctive Ringer Extended Talk Time Multiple Language Display About Special System Features Special System FeaturesCalling Line ID Receiving Calls with Calling Line ID Placing a Call to a Calling Line ID Number Recalling/Viewing Calling Line ID Messages Storing a Calling Line ID Number in Memory Other Messaging ServicesDeleting an Individual Message Deleting All Messages VOX Operation Placing a Call using PIN OperationReminder Beeps PIN Code Operation Special System Features About the Feature Menu Using the Feature MenuSelecting and Deselecting Features One Minute Beep Automatic Display TimerDistinctive Ringer Automatic Answer Extended Talk Time VOX modeReminder Beeps Language Select Alternate Calloff Status Review About Timers Call TimersIndividual Call Timer Resettable Call Timer Automatic Display Timer About Security Codes Security FeaturesElectronic Lock To Lock Displaying the Unlock Code Setting Outgoing Call RestrictionsChanging the Unlock Code Automatic Lock Description Display Weak Signal Alert Service AreaCellular System Information Cellular System Overview Roaming Switchhook and Advanced System Services System Type and Phone Number Display Two-System Operation To Review Scanning Mode Reviewing / Changing Scanning ModeProgramming Scanning Modes Overview Scanning Modes SCAn mode, press Before Calling For Service Troubleshooting Reference Regulations and Precautions Reference Cumul Message Glossary Full REMind MSgOFF Reminder Beeps feature disabled REMind MSg On Index Reference Reference Volume Meter VOX Operation Weak Signal Alert Why the concern? Reference Reference Reference Where can I find additional information? Patent Information PAT02250 Quick Reference Card Rbrc