Nextel Worldwide Customer Service

Nextel® Customer Service

Nextel Worldwide® Customer Service

When traveling outside of the U.S. and Canada, call +1 (360) 662-5202 for your customer needs. This customer number is toll-free from your Nextel phone.

International coverage, rates, and other information is available on www.sprint.com.

164

Page 174

Image 174

Motorola i615 manual Nextel Worldwide Customer Service, Nextel Customer Service

Contents

@NNTN5959A@ Page Contents Memo Call Forwarding Nextel Phone Services 111 100106 113 139 124130 146 163 159161 165 Vii Declaration of Conformity Getting Started Removing the Battery Door Getting Started Locating Your SIM Card BatteryInserting the Battery Locating Your SIM Card Charging Times Charging the BatteryBattery Charger Charger Attached or Device Attached appears Sleep Mode Removing the BatteryBattery Use and Maintenance Battery Powering On and Off Activating ServiceEnabling Security Finding Your Phone Number and Walkie-Talkie Number Nextel Worldwide ServicePhone Programming Nextel Voicemail Customizing Features Phone BasicsDisplay Display Options Quick Access to Main Menu ItemsText Area Menus and Lists Main Menu Status Icons QRM Entering the PIN SIM Card SecurityTurning the PIN Requirement On and Off SIM Card Security Changing the PIN Unblocking the PINSelect Unblock PIN Inserting and Removing Your SIM Card Inserting Your SIM Card Locking the Keypad Removing Your SIM Card Accessories AntennaAntenna Nextel Voicemail Wireless Local Number PortabilityBringing Your Phone Number From Another Carrier Text Messaging Understanding Status Messages Nextel Customer ServiceNextel Customer Service Calls Making Calls Phone CallsNextel Walkie-Talkie Nextel Group Walkie-Talkie Dialing Walkie-Talkie NumbersNextel Walkie-Talkie Making Group Walkie-Talkie Calls Creating Groups in ContactsAdding Group Members Making Calls Select Call New Group Receiving Group Walkie-Talkie CallsRemoving Members or Groups Select Remove Member Storing Groups Group Walkie-Talkie Call InformationGroup Walkie-Talkie Call Details Talkgroup Calls Sending Groups Using Nextel Direct SendSMUsing Predefined Talkgroups Select Send via PTT Setting Up More Talkgroups Joining a TalkgroupMaking Talkgroup Calls Turning Off Talkgroup Calls Receiving CallsReceiving Talkgroup Calls Phone Calls Using a Voice Name Choosing a Number to Call Missed Phone Calls Using SpeakerphoneUsing Speed Dial and Turbo Dial Redialing the Last Number Using Mute Making Emergency Phone Calls Making Emergency Phone Calls Sending Call Alerts Using the Call Alert QueueCall Alerts Receiving Call Alerts Responding to Call Alerts in the Queue Viewing Call AlertsViewing Date and Time Deleting Call Alerts Recent Calls Calls and Call AlertsMy Info From Other Phones Contact Information From Other Phones Viewing the Recent Calls ListContact Information From Other Phones Choosing Picture View or List View Storing Items to ContactsDeleting Items Recent Calls Making Calls From the Recent Calls List Select Delete AllMaking Calls From the Recent Calls List Using Word Mode Entering TextEntering a Word Special Function Keys Using Numeric Mode Using Symbols ModeEntering Text Contacts Accessing Contacts Creating EntriesContacts Assigning a Ring Tone or Picture Creating Entries Assigning a Speed Dial Number or Voice Name Editing EntriesViewing Entries Viewing the Contacts List Viewing Entries Selecting an EntryViewing More Details Viewing Details of a Number or Address Showing Only Walkie-Talkie Numbers, Groups, and Talkgroups Deleting EntriesSearching for a Name Delete an Entry Delete a Number or Address Checking CapacityCreating Pauses and Waits Select Delete Number International Numbers Making Calls From ContactsWhile Viewing the Contacts List After Selecting an Entry Making Calls From Contacts Memo Select Store to Contacts Call Forwarding Forwarding All CallsTurning Off Call Forwarding Viewing Call Forwarding Settings Forwarding Missed CallsCall Forwarding Select In Call Setup Call Waiting Advanced Calling FeaturesSwitching Between Calls Call Waiting Putting a Call on Hold, Making a Second Call Putting a Call on HoldCalling 2 People Merging 2 Calls Into a 3-Way Call One Touch Walkie-Talkie Creating Pauses and Waits While DialingMaking International Calls Creating Pauses and Waits While Dialing Call Timers Setting One Touch Walkie-TalkieTurning Off One Touch Walkie-Talkie Using Your Phone as a Modem Connecting With a Data CableUsing Your Phone as a Modem About Data Transfer Modes Features for the Hearing ImpairedConnecting With Bluetooth Making TTY Calls Select In Call Setup TTY Type Turning On the TTY FeatureChoosing a Mode Changing the TTY Baud Rate Telecommunications Relay Service Special Dialing CodesNon-Emergency Numbers Caller ID Nextel Phone ServicesSecond Line Service Per-Call Blocking Nextel Phone Services Call RestrictionsSprint Setting Your Phone to Vibrate Ring Tones Viewing Ring Tone Assignments Ring and VibrateAssigning Ring Tones to Contacts Ring Tones Deleting Custom Ring Tones Downloading More Ring TonesManaging Memory Downloading More Ring Tones Accessing the Message Center Message CenterMessage Center Options Setting Notification Options Receiving MessagesMessage Notifications Retrieving Messages Receiving Messages Receiving a Message Accessing Voicemail From the Message CenterVoicemail Messages Sending Unanswered Calls to Voicemail Setting Up Your Voicemail Box Nextel VoicemailPlaying Messages Changing Your Password Changing Your PasswordRecording Your Name Multiple Greetings Advanced Voicemail FeaturesRecording Your Active Greeting Nextel Voicemail Recording, Forwarding, and Replying to Messages Advanced Voicemail FeaturesAutomatic Playback and Playback Order Delivery Options Working With Group Lists Message Forwarding Multimedia Messages Navigating the Inbox, Drafts, and Sent ItemsCreating and Sending Messages Message Size Sending or CancelingEntering Text Multimedia Messages Creating a Message Creating and Sending Messages Adding More Message Options Select Report On DeliverySelect Valid Until Replying to a Message From Contacts Using Auto RepliesMore Ways to Begin a Message From the Idle Screen More Ways to Address a Message Select Recent Calls Quick Notes Inserting ItemsSelect Insert Picture or Insert Audio Attaching New Voice Records Drafts Sent Items Opening Attachments Navigating a MessageEmbedded Objects and Attachments Viewing a Slide Show Viewing Received Messages From the Message Center Inbox IconsViewing Received Messages From the Message Center Forwarding Actions for Received MessagesReplying Locking and Unlocking Storing Message Information to Contacts Actions for Received Messages Deleting an Embedded Picture or Audio Recording Going to a WebsiteSaving an Embedded Picture or Audio Recording Saving Attachments Deleting Slide Shows Customizing MMSSaving Slide Shows Customizing MMS Select New Quicknote or New Reply. -or- Press a under New New Quick Notes and Reply PhrasesCreating Editing For the Inbox Setting the Clean-up OptionClean-up Options For Sent Items Select Setup Memory Size Deleting All Messages Reading From the Message Center SMS MessagesReceiving a Message Calling and Storing Numbers SMS Messages Wireless Data Services Wireless Data ServicesAccessing Wireless Data Services From Your Phone Wireless Data Services Select Web Sites, Downloads&Services, or SearchNavigation Keys Guides and Demos Guides and Demos Choosing Thumbnail View or List View Media CenterViewing the Media Center Filtering by Media Type Sorting by Time or Name Accessing Items ListedForward Locked Items Forward Locked Items Sending in a Message PicturesViewing Assigning to Contacts Playing Setting as WallpaperAudio Recordings Select Set As Wallpaper Deleting an Item Renaming ItemsLocking Items Select Assign As Ringer Deleting All Items Managing Memory Using Nextel Direct SendSM Sending a PictureSending a Picture During a Call Accepting a Picture Receiving a PictureStarting a Call by Sending a Picture Select Direct Send Picture Sending My Info and Contact Information Setting Picture CapabilityUsing Nextel Direct SendSM Declining a Picture Sending Contact Information Sending My Info and Contact Information Receiving My Info or Contact Information Select View Contact My Info Viewing My InfoEditing My Info Automatic Sending Setting Sending OptionsInformation Sent My Info Setting Your Phone for Bluetooth BluetoothUnderstanding Bluetooth Access Settings Understanding Bluetooth Access Settings Setting Voice Dialing Accessing BluetoothTurning Bluetooth On or Off Bluetooth Bluetooth Bonds Making a Bluetooth ConnectionSharing Your Phone’s Bluetooth Address Making a Bluetooth Connection Connecting to a Stored Device Bluetooth PINs Disconnecting From a Device Setting Device DetailsUsing Bluetooth During a Call Setting Device Details Editing Device Names Editing Device Access SettingsSending Contacts, Datebook Events and Pictures Deleting Devices Sending Datebook Events Canceling TransfersReceiving Items Sending Pictures Viewing and Storing Received Items Voice Records Viewing Voice RecordsCreating Voice Records Locking Voice Records Playing Voice RecordsLabeling Voice Records Phone in a Call Deleting All Voice Records Deleting Voice RecordsDeleting a Voice Record Deleting Voice Records Running Applications Installing ApplicationsJava Applications Suspending Applications Downloading Applications Resuming ApplicationsEnding Applications Deleting Applications Java Applications Select DeinstallShortcuts on the Main Menu Personalize Menu Options Add/Remove Apps. -or Java Applications and GPS Enabled Setting Privacy for All Java ApplicationsJava Applications and GPS Enabled Setting Privacy for Each Java Application Granting or Denying Permission Select Permissions GPS Enabled Important Things to Keep in MindMind Important Things to Keep in Mind GPS Enabled Making an Emergency Call Viewing Your Approximate Location Viewing Your Approximate Location Enhancing GPS Performance Updating Satellite Almanac Data Updating Satellite Almanac Data Setting Privacy Options Setting the GPS PIN Security Feature Using GPS With Map Software Using GPS With Map SoftwareSoftware Compatibility Getting Started Set Nmea OUT to OnSet Nmea OUT to Off Datebook Viewing Datebook Datebook Creating EventsNavigating Datebook Select Go To Today Creating Events Assigning More Options Editing EventsDeleting Events Select Ring Tone For Events With Java Applications Receiving RemindersMaking Calls From Datebook and Datebook Reminders Making Calls From Datebook Customizing Datebook Setup Making Calls From Datebook Reminders Customizing Datebook Setup Changing the Look of Your Phone Setting the VolumeCustomizing Your Phone Themes Setting Text Size WallpaperChanging the Look of Your Phone Setting the Backlight Setting ContrastSetting the Menu View Select Settings Display/Info Backlight Java Timer Display/Info Sleep Mode Using SettingsSetting Sleep Mode Temporarily Turning Off Transmissions Display/Info Features Phone Calls Features Using Settings DC/GC Options FeaturesPersonalize Features One Touch DC See One Touch Walkie-Talkie on Volume Features Security FeaturesAdvanced Features Headset/Spkr sets the headset option. See Using a Headset on Profiles Switching ProfilesHow Changing Settings Affects Profiles Viewing Profiles Storing a Temporary Profile Select Setup Temp ProfileTemporary Profiles Temporary Profiles Deleting Profiles Creating ProfilesEditing Profiles Profiles Setting Call Filtering Setting Call Filtering 158 Using a Shortcut ShortcutsCreating a Shortcut Editing a Shortcut Deleting ShortcutsShortcuts Using a Remote Walkie-Talkie Button Using a HeadsetUsing a Bluetooth Headset Attaching a Headset Using a Headset Nextel Customer Service Domestic Customer Service Nextel Worldwide Customer Service Nextel National Network General Terms Conditions Nextel National Network General Terms and Conditions 167 168 169 170 171 172 173 174 175 176 177 Release of Customer Information 179 180 181 182 183 184 Miscellaneous 186 Safety and General Information RF Operational CharacteristicsPortable Radio Product Operation and EME Exposure Two-Way Radio Operation Safety and General InformationPhone Operation Body-Worn Operation Portable Radio Product Operation and EME Exposure Electromagnetic Interference/Compatibility Medical Devices Operational Warnings Blasting Caps and Areas Cleaning and Drying ConsiderationsOperational Cautions For Phones With Music Players Accessory Safety Information Accessory Safety Information 194 Hearing Aid Compatibility Disposal of Your Mobile Telephone and Accessories Caring for the Environment by RecyclingCaring for the Environment by Recycling Products as defined One 1 year from Above What Does this Warranty Cover?Accessories as One 1 year from Defined above First consumer Motorola Limited Warranty What is not covered? Exclusions TTY-877-483-2840 Patent and Software Provisions Motorola Patent and Software Provisions What This Warranty Covers and For How Long III. How to Get Warranty Service IV. What This Warranty Does Not CoverII. General Provisions 204 205 114 IndexNumerics 119 207 Index Email 42, 43, 58, 75, 89 Emergency calls 30 End key 209 Packet data 58 Passwords 152 voicemail 190 Wireless data services