Nextel Customer Service, Calls | Motorola i615 guide

911 Calls

Nextel continues to make efforts to ensure that all 911 calls are minimally impacted by this process. If you make a call to 911 from your temporary phone number and the call fails, the 911 emergency response center will not be able to call you back on your Nextel phone if in the meantime your Nextel phone has been programmed with your permanent phone number. As with any wireless 911 call, if your call is disconnected before location and details have been provided, be sure to call 911 again and advise that you were disconnected.

Go to www.sprint.com/bringyournumber for more details.

Nextel® Customer Service

Nextel Customer Service: 1-800-639-6111 or dial 611 from your i615 phone.

Nextel Worldwide Customer Service:

+1-360-662-5202 (toll-free from your i615 phone).

Nextel® Customer Service

Understanding Status

Messages

You may receive status messages under certain conditions. Before contacting Nextel Customer Service, note the message, numeric code, and the conditions under which the message appeared. You can go to www.sprint.com for additional information about status messages.

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Motorola i615 manual Nextel Customer Service, Understanding Status Messages, Calls

Contents

@NNTN5959A@ Page Contents Memo Call Forwarding Nextel Phone Services 106 100111 113 130 124139 146 161 159163 165 Vii Declaration of Conformity Getting Started Getting Started Removing the Battery Door Inserting the Battery BatteryLocating Your SIM Card Locating Your SIM Card Battery Charger Charging the BatteryCharging Times Charger Attached or Device Attached appears Battery Use and Maintenance Removing the BatterySleep Mode Battery Enabling Security Powering On and OffActivating Service Phone Programming Nextel Worldwide ServiceFinding Your Phone Number and Walkie-Talkie Number Nextel Voicemail Display Customizing FeaturesPhone Basics Text Area Quick Access to Main Menu ItemsDisplay Options Menus and Lists Main Menu Status Icons QRM Turning the PIN Requirement On and Off SIM Card SecurityEntering the PIN SIM Card Security Select Unblock PIN Changing the PINUnblocking the PIN Inserting Your SIM Card Inserting and Removing Your SIM Card Removing Your SIM Card Locking the Keypad Antenna AccessoriesAntenna Bringing Your Phone Number From Another Carrier Wireless Local Number PortabilityNextel Voicemail Text Messaging Nextel Customer Service Nextel Customer ServiceUnderstanding Status Messages Calls Nextel Walkie-Talkie Making CallsPhone Calls Nextel Walkie-Talkie Nextel Group Walkie-TalkieDialing Walkie-Talkie Numbers Adding Group Members Creating Groups in ContactsMaking Group Walkie-Talkie Calls Making Calls Removing Members or Groups Receiving Group Walkie-Talkie CallsSelect Call New Group Select Remove Member Group Walkie-Talkie Call Details Storing GroupsGroup Walkie-Talkie Call Information Using Predefined Talkgroups Sending Groups Using Nextel Direct SendSMTalkgroup Calls Select Send via PTT Making Talkgroup Calls Setting Up More TalkgroupsJoining a Talkgroup Receiving Talkgroup Calls Receiving CallsTurning Off Talkgroup Calls Phone Calls Choosing a Number to Call Using a Voice Name Using Speed Dial and Turbo Dial Using SpeakerphoneMissed Phone Calls Redialing the Last Number Making Emergency Phone Calls Using Mute Making Emergency Phone Calls Call Alerts Using the Call Alert QueueSending Call Alerts Receiving Call Alerts Viewing Date and Time Viewing Call AlertsResponding to Call Alerts in the Queue Deleting Call Alerts My Info From Other Phones Recent CallsCalls and Call Alerts Contact Information From Other Phones Contact Information From Other PhonesViewing the Recent Calls List Deleting Items Storing Items to ContactsChoosing Picture View or List View Recent Calls Making Calls From the Recent Calls List Making Calls From the Recent Calls ListSelect Delete All Entering a Word Using Word ModeEntering Text Special Function Keys Entering Text Using Numeric ModeUsing Symbols Mode Contacts Contacts Accessing ContactsCreating Entries Creating Entries Assigning a Ring Tone or Picture Viewing Entries Editing EntriesAssigning a Speed Dial Number or Voice Name Viewing the Contacts List Viewing More Details Selecting an EntryViewing Entries Viewing Details of a Number or Address Searching for a Name Deleting EntriesShowing Only Walkie-Talkie Numbers, Groups, and Talkgroups Delete an Entry Creating Pauses and Waits Checking CapacityDelete a Number or Address Select Delete Number While Viewing the Contacts List International NumbersMaking Calls From Contacts Making Calls From Contacts After Selecting an Entry Select Store to Contacts Memo Turning Off Call Forwarding Call ForwardingForwarding All Calls Call Forwarding Viewing Call Forwarding SettingsForwarding Missed Calls Switching Between Calls Advanced Calling FeaturesSelect In Call Setup Call Waiting Call Waiting Calling 2 People Putting a Call on HoldPutting a Call on Hold, Making a Second Call Merging 2 Calls Into a 3-Way Call Making International Calls Creating Pauses and Waits While DialingOne Touch Walkie-Talkie Creating Pauses and Waits While Dialing Turning Off One Touch Walkie-Talkie Call TimersSetting One Touch Walkie-Talkie Using Your Phone as a Modem Using Your Phone as a ModemConnecting With a Data Cable Connecting With Bluetooth Features for the Hearing ImpairedAbout Data Transfer Modes Making TTY Calls Choosing a Mode Turning On the TTY FeatureSelect In Call Setup TTY Type Changing the TTY Baud Rate Non-Emergency Numbers Telecommunications Relay ServiceSpecial Dialing Codes Second Line Service Nextel Phone ServicesCaller ID Per-Call Blocking Sprint Nextel Phone ServicesCall Restrictions Ring Tones Setting Your Phone to Vibrate Assigning Ring Tones to Contacts Ring and VibrateViewing Ring Tone Assignments Ring Tones Managing Memory Downloading More Ring TonesDeleting Custom Ring Tones Downloading More Ring Tones Message Center Options Accessing the Message CenterMessage Center Message Notifications Setting Notification OptionsReceiving Messages Receiving Messages Retrieving Messages Voicemail Messages Accessing Voicemail From the Message CenterReceiving a Message Sending Unanswered Calls to Voicemail Playing Messages Setting Up Your Voicemail BoxNextel Voicemail Recording Your Name Changing Your PasswordChanging Your Password Recording Your Active Greeting Advanced Voicemail FeaturesMultiple Greetings Nextel Voicemail Automatic Playback and Playback Order Advanced Voicemail FeaturesRecording, Forwarding, and Replying to Messages Delivery Options Message Forwarding Working With Group Lists Creating and Sending Messages Multimedia MessagesNavigating the Inbox, Drafts, and Sent Items Entering Text Sending or CancelingMessage Size Multimedia Messages Creating and Sending Messages Creating a Message Select Valid Until Adding More Message OptionsSelect Report On Delivery Replying to a Message More Ways to Begin a Message Using Auto RepliesFrom Contacts From the Idle Screen Select Recent Calls More Ways to Address a Message Select Insert Picture or Insert Audio Quick NotesInserting Items Attaching New Voice Records Drafts Sent Items Embedded Objects and Attachments Navigating a MessageOpening Attachments Viewing a Slide Show Viewing Received Messages From the Message Center Viewing Received Messages From the Message CenterInbox Icons Replying Actions for Received MessagesForwarding Locking and Unlocking Actions for Received Messages Storing Message Information to Contacts Saving an Embedded Picture or Audio Recording Going to a WebsiteDeleting an Embedded Picture or Audio Recording Saving Attachments Saving Slide Shows Customizing MMSDeleting Slide Shows Customizing MMS Creating New Quick Notes and Reply PhrasesSelect New Quicknote or New Reply. -or- Press a under New Editing Clean-up Options Setting the Clean-up OptionFor the Inbox For Sent Items Deleting All Messages Select Setup Memory Size Receiving a Message SMS MessagesReading From the Message Center Calling and Storing Numbers SMS Messages Accessing Wireless Data Services From Your Phone Wireless Data ServicesWireless Data Services Navigation Keys Wireless Data ServicesSelect Web Sites, Downloads&Services, or Search Guides and Demos Guides and Demos Viewing the Media Center Media CenterChoosing Thumbnail View or List View Filtering by Media Type Forward Locked Items Accessing Items ListedSorting by Time or Name Forward Locked Items Viewing PicturesSending in a Message Assigning to Contacts Audio Recordings Setting as WallpaperPlaying Select Set As Wallpaper Locking Items Renaming ItemsDeleting an Item Select Assign As Ringer Managing Memory Deleting All Items Sending a Picture During a Call Using Nextel Direct SendSMSending a Picture Starting a Call by Sending a Picture Receiving a PictureAccepting a Picture Select Direct Send Picture Using Nextel Direct SendSM Setting Picture CapabilitySending My Info and Contact Information Declining a Picture Sending My Info and Contact Information Sending Contact Information Select View Contact Receiving My Info or Contact Information Editing My Info My InfoViewing My Info Information Sent Setting Sending OptionsAutomatic Sending My Info Understanding Bluetooth Access Settings BluetoothSetting Your Phone for Bluetooth Understanding Bluetooth Access Settings Turning Bluetooth On or Off Accessing BluetoothSetting Voice Dialing Bluetooth Sharing Your Phone’s Bluetooth Address Making a Bluetooth ConnectionBluetooth Bonds Making a Bluetooth Connection Bluetooth PINs Connecting to a Stored Device Using Bluetooth During a Call Setting Device DetailsDisconnecting From a Device Setting Device Details Sending Contacts, Datebook Events and Pictures Editing Device Access SettingsEditing Device Names Deleting Devices Receiving Items Canceling TransfersSending Datebook Events Sending Pictures Viewing and Storing Received Items Creating Voice Records Voice RecordsViewing Voice Records Labeling Voice Records Playing Voice RecordsLocking Voice Records Phone in a Call Deleting a Voice Record Deleting Voice RecordsDeleting All Voice Records Deleting Voice Records Java Applications Installing ApplicationsRunning Applications Suspending Applications Ending Applications Resuming ApplicationsDownloading Applications Deleting Applications Shortcuts on the Main Menu Select DeinstallJava Applications Personalize Menu Options Add/Remove Apps. -or Java Applications and GPS Enabled Java Applications and GPS EnabledSetting Privacy for All Java Applications Granting or Denying Permission Setting Privacy for Each Java Application Select Permissions Mind GPS EnabledImportant Things to Keep in Mind Important Things to Keep in Mind Making an Emergency Call GPS Enabled Viewing Your Approximate Location Viewing Your Approximate Location Enhancing GPS Performance Updating Satellite Almanac Data Updating Satellite Almanac Data Setting the GPS PIN Security Feature Setting Privacy Options Software Compatibility Using GPS With Map SoftwareUsing GPS With Map Software Set Nmea OUT to Off Getting StartedSet Nmea OUT to On Viewing Datebook Datebook Navigating Datebook Creating EventsDatebook Select Go To Today Creating Events Deleting Events Editing EventsAssigning More Options Select Ring Tone Making Calls From Datebook and Datebook Reminders Receiving RemindersFor Events With Java Applications Making Calls From Datebook Making Calls From Datebook Reminders Customizing Datebook Setup Customizing Datebook Setup Customizing Your Phone Setting the VolumeChanging the Look of Your Phone Themes Changing the Look of Your Phone Setting Text SizeWallpaper Setting the Menu View Setting ContrastSetting the Backlight Select Settings Display/Info Backlight Java Timer Setting Sleep Mode Using SettingsDisplay/Info Sleep Mode Temporarily Turning Off Transmissions Phone Calls Features Display/Info Features Personalize Features DC/GC Options FeaturesUsing Settings One Touch DC See One Touch Walkie-Talkie on Advanced Features Volume FeaturesSecurity Features Headset/Spkr sets the headset option. See Using a Headset on How Changing Settings Affects Profiles Switching ProfilesProfiles Viewing Profiles Temporary Profiles Select Setup Temp ProfileStoring a Temporary Profile Temporary Profiles Editing Profiles Creating ProfilesDeleting Profiles Profiles Setting Call Filtering Setting Call Filtering 158 Creating a Shortcut Using a ShortcutShortcuts Shortcuts Editing a ShortcutDeleting Shortcuts Using a Bluetooth Headset Using a HeadsetUsing a Remote Walkie-Talkie Button Attaching a Headset Using a Headset Domestic Customer Service Nextel Customer Service Nextel Worldwide Customer Service Nextel National Network General Terms Conditions Nextel National Network General Terms and Conditions 167 168 169 170 171 172 173 174 175 176 177 Release of Customer Information 179 180 181 182 183 184 Miscellaneous 186 Portable Radio Product Operation and EME Exposure Safety and General InformationRF Operational Characteristics Phone Operation Safety and General InformationTwo-Way Radio Operation Body-Worn Operation Portable Radio Product Operation and EME Exposure Medical Devices Electromagnetic Interference/Compatibility Operational Warnings Operational Cautions Cleaning and Drying ConsiderationsBlasting Caps and Areas For Phones With Music Players Accessory Safety Information Accessory Safety Information 194 Hearing Aid Compatibility Caring for the Environment by Recycling Disposal of Your Mobile Telephone and AccessoriesCaring for the Environment by Recycling Accessories as One 1 year from Defined above What Does this Warranty Cover?Products as defined One 1 year from Above First consumer What is not covered? Exclusions Motorola Limited Warranty TTY-877-483-2840 Patent and Software Provisions Patent and Software Provisions Motorola What This Warranty Covers and For How Long II. General Provisions III. How to Get Warranty ServiceIV. What This Warranty Does Not Cover 204 205 Numerics Index114 119 207 Email 42, 43, 58, 75, 89 Emergency calls 30 End key Index 209 Packet data 58 Passwords 152 voicemail 190 Wireless data services