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Nextel National Network General Terms and Conditions

entitled to exercise any remedies available to it under this Agreement or at law or in equity.

Service Charges. Customer shall pay all charges for Services selected by Customer as indicated on the Customer Order section of this Agreement as part of Customer's Service Plan, and any additional Services selected by Customer. Customer's Service Plan will be offered at the rates and subject to the conditions set forth in the Service Plan Information provided to Customer at the time of sale. CUSTOMER'S SERVICE PLAN INFORMATION SHALL BE CONSIDERED PART OF THIS AGREEMENT. Rates charged to Customer include monthly access charges and may include activation and other fees associated with features such as voicemail and caller identification. Monthly access charges shall begin once Customer's Service is activated, which may occur before Customer receives the Equipment.

Usage Charges. Depending on the Service Plan selected, Customer may incur usage charges for Services such as: wireless calling, Direct Connect®, Nationwide Direct Connect®, Group ConnectSM, Wireless Data Services and other Services that may be offered from time to time. Usage charges may vary depending on how, where and when Customer uses the Service. Customer may be assessed long distance charges (including international calling) or other charges for

“toll-free” calls to 800, 866, 877, 888 and other toll-free numbers. Customer also may be charged for the use of special Services such as 411 services, operator-assisted calls or call-forwarding. Airtime charges will be assessed for the entire period during which a call or Direct Connect® transmission is connected to the Nextel National Network. A wireless call connection begins approximately when Customer presses the button to initiate an outgoing call or the phone starts ringing for an incoming call and ends approximately when the first party terminates the call. Customer shall be responsible for all charges for incoming and outgoing wireless calls that are answered. A Direct Connect® or Group ConnectSM transmission occurs approximately when Customer presses the button to initiate a transmission and ends approximately six (6) seconds after completion of a communication (i.e., when Customer or another participant releases the button) to which no participant responds. Customer initiates a new Direct Connect® or Group ConnectSM transmission if Customer responds more than six (6) seconds after the other participant completes a communication. Nationwide Direct Connect® calls use the Direct Connect® minutes in Customer's plan and incur an additional access charge. Airtime charges for Direct Connect® or Group ConnectSM transmissions or Nationwide Direct Connect®

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