Motorola M-Series owner manual Troubleshooting, Limited Talk Range

TROUBLESHOOTING

ProblemSolution

Radio Has No Power

Battery Does Not Charge or Last Long Enough

Message Not Transmitted

Reposition or charge battery pack.

If using Charger Adapter, make sure the plug is firmly con- nected into jack and the light on the adapter glows indicating correct charging status.

If Desktop Charger is used, make sure battery is positioned properly and light on tray is on.

Radio should be turned off when charging. Charge time will be longer if it is left on.

Heavy usage may require a spare battery or recharging.

Make sure the Push-To-Talk button is completely pressed and the Transmit Light is on while you talk.

Insert, reposition or charge battery pack.

Message Not Received

Hearing Other Conversations or Noise on Radio

Limited Talk Range

Confirm radios are set on the same Channel and Interference Eliminator Code settings. See pages 8-11.

Obstructions, operating indoors or in vehicles may interfere with communication. Change your location.

Check to make sure the radio is on and the volume is set to a comfortable listening level.

The code must be set to “OFF” on your radio to receive a mes- sage from a radio without code capability.

Make sure Push-To-Talk is not inadvertently being pressed on receiving radio.

Check that your Interference Eliminator Code is set (Active settings are 1 - 38).

Other users may be using channel - change code. If you are part of a group, change the code on all radios.

Steel/concrete structures, heavy foliage and use in buildings and in vehicles will decrease range, check for clear line of sight to improve transmission.

Wearing radio close to body such as in a pocket or on a belt will decrease range, change location of radio.

Radios too far apart. Obstacles interfere with transmission. Talk range is up to 5 miles in clear unobstructed conditions.

If the radio still doesn’t work properly, contact your place of pur- chase or call Motorola Product Services.

1-800-448-6686

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