Maintenance and Troubleshooting 4 - 3
Mobile computer turns
itself off. Mobile computer is
inactive. The mobile computer turns off after a period of inactivity. If the
mobile computer is running on battery power, this period can be
set from 30 seconds, one minute, three minutes, five minutes
and 15 minutes. If the mobile computer is running on external
power, this period can be set to one, three, five, 15, and 30
minutes.
Check the
Power
dialog box (in the Control Panel), and change
the setting for longer delay before the automatic shutoff feature
activates.
Battery is not
inserted properly. Insert the battery properly. See
Installing the Main Battery on
page 1-3
.
Battery is depleted. Recharge or replace the battery.
Battery has
exhausted its
usable life.
Replace the battery.
Battery’s gas gauge
has lost calibration. Re-calibrate the battery. See
Calibrating the Battery on page
1-6
.
Pressing keys or
buttons does not
activate the
corresponding
feature.
Keypad is locked. Place the keypad lock switch into the unlocked position. See
Using the Function Buttons on page 2-1
.
Tapping the window
buttons or icons does
not activate the
corresponding
feature.
Screen not aligned
correctly. Re-calibrate the screen. Refer to the
Microsoft Applications for
Windows Mobile and CE 5.0 User Guide
, p/n 72E-
78456
-xx.
The system is not
responding. Soft reset the system. To perform a sof t reset, see
Resetting the
Mobile Computer on page 2-19
.
A message appears
stating that the mobile
computer memory is
full.
Too many files
stored on the
mobile computer.
Delete unused memos and records. You can save these records
on the host computer.
Too many
applications
installed on the
mobile computer.
If you have installed additional applications on the mobile
computer, remove them to recover memory. Select
Start >
Settings > Control Panel
. Double-tap the
Remove Programs
icon. Select the unused program and tap
Remove.
Beamed data does
not transmit. Mobile computers
too close together
or too far apart.
Confirm that the mobile computers are between five inches and
39 inches apart. Also ensure that there is a clear path between
the two devices.
Insufficient room
lighting. Adjust the room lighting or move to a different location.
Table 4-1
Troubleshooting the Mobile Computer (Continued)
Problem Cause Solution